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| Job Location | Bristol |
| Education | Not Mentioned |
| Salary | £18,000 - £23,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Our client who are a long established manufacturing company are looking for a French Speaking Customer Service Advisor to join their team in Central BristolSalary very competitiveThis will be a maternity cover role however once the lady returns to work this role will then progress internallyYou will be working Monday - Thursday 8.45am - 5pm and 8.45am - 2pm on FridaysWorking for a fantastic and friendly team that will make you feel part of the team from day oneFluent in French, essential.o Fluency in another European language, in particular Dutch, desirable.o Good telephone skills, listening skills important.o General all round admin skills, with excellent written communication skills.o Willingness to occasionally travel to exhibitions and trade shows in designated areas. Will involve overnight stays away from home.You will provide customer service and sales support to the Contamination Control Specialistso To aid and support the sales team in the organisation of installations.o Liaising with the customer and installers regarding delivery of goods on siteo Provide an accurate and efficient quotation service aiming to send out quotes within 48 hours, meeting agreed deadlines and following up all quotations on a planned basis with the relevant Business Managers, updating the CRM package as appropriate.o Gain a general knowledge of all products, their application and pricing.o Provide fast and accurate information to customers, demonstrating excellent customer service at all times.o Deal with all customer enquiries and complaints within the designated geographic areas in a professional manner within 48 hours.o Analyse business data leads to ensure maximum coverage of the marketplace, identifying and proactively sourcing new leads for Contamination Control Specialists. Arrange appointments as necessary.o Proactively search on the database for customers sites where AFG tests may be required, inform the relevant field sales staff, make appointments as appropriate.Installationso Scheduling installations in designated territory and making travel arrangements.o Co-ordinating Service Technicians appointments on the Installation Calendar, organising installation documents and client paperworko Generation of PCET reports and ensuring information is passed to the customer within a reasonable time period.Experience & Knowledgeo Experience in a fast paced Customer Service oriented position with sales/prospection acumeno Computer literate with experience in the use of databases (training in internal systems will be provided).o Experience of working with little supervision and the ability to prioritise own work.o Technical background useful but not essential.If you are interested in applying then please click APPLY