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Field Service Engineer

Virgin Media
Job LocationBristol
EducationNot Mentioned
Salary29,000 - 36,288 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Function:Field OperationsClosing Date:21/02/2023To be considered for this role you must live in one of the following postcodes:BS2, BS3, BS4, BS5, BS6, BS7, BS8, BS9, BS10, BS11, BS13, BS14, BS15, BS16, BS23, BS24, BS30, BS31, BS32, BS34, BS35, BS36, BS37, BS41, BS48, BS49, BA1, BA2, BA3, SN12, BA12, BA13, BA14, BA11, BA9, BA10, BS22, BA15Salary: £29,000 - £36,288 per annumSalary range consists of:

  • £29,000 Basic Salary
  • £4,788 Average yearly overtime earnings (based on completing minimum overtime as required)
  • £2,500 OTE from performance-based commission
Join us as a Field Service Engineer (internally known as a Field Technician) and well be giving you all the training you need to successful. Through installations, fixing faults, and delivering great customer service, youll be given the chance to buildconnections that really matter to our customers.Youll always be looking for opportunities to improve the customers package, making sure they know all about our latest technology and deals. Youll also be able to grow the business through customer advocacy by promoting our customer, friends & familyreferral scheme.Youll be given comprehensive installation and customer service training, as well as ongoing support - you can trust us to do the right thing by you. No two days are the same, which means youll always be learning and finding new challenges to get stuckin to.All we ask is for you to give time to commit to your training and our fabulous 4-day working week patterns, giving you more time to spend doing what you love to do.The weekly working hours are 37.5 hours per week across 4 days. This will be a mixture of 10 and 7.5 hour shifts from Monday to Saturday.The must haves:In order to be considered, you must have the following:
  • A UK Manual driving license with no more than 8 points
  • You must live within one of the following postcodes: BS2, BS3, BS4, BS5, BS6, BS7, BS8, BS9, BS10, BS11, BS13, BS14, BS15, BS16, BS23, BS24, BS30, BS31, BS32, BS34, BS35, BS36, BS37, BS41, BS48, BS49, BA1, BA2, BA3, SN12, BA12, BA13, BA14, BA11, BA9, BA10,BS22, BA15
  • Be comfortable working at heights and outside in all weathers
The other stuff were looking for:We dont look for any specific qualifications, but wed love for you to bring:
  • Enjoyment in helping customers get their tech up and running
  • Creativity to solve problems
  • A passion for our products and services
Whats in it for youWe know that benefits mean so much more than the stuff we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters.
  • A competitive salary of £29,000, £2.5k+ On target earnings, plus a company van and an array of other amazing benefits
  • 25 days annual leave, plus UK bank holidays & your birthday off.
  • A Healthcare Plan & Life assurance
  • A host of Family Friendly policies & a 4 day working week.
All work and no play just isnt our style! Were already planning our future ways of working, for when life becomes a little more normal again. Were constantly evolving our approach to enable you to find a great work life balance.Next steps:If Virgin Media feels like a place where you can belong, wed love to learn more about you. If your application is successful, the next steps of the process will include a telephone interview and a virtual assessment centre.When you apply, youll be asked about any adjustments you might need to support the recruitment process. Let us know, and well be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Mediafamily.

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