Executive Assistant

Job Description

Excited to grow your careerOur purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL.About the roleWe have a fantastic opportunity available for an Executive Assistant (EA) to support our Group Chief Risk Officer (GCRO) and her Senior Leadership team (SLT). This is a varied and fast paced role which will give you exposure to working with Leadership ina FTSE 250 company.You will become an integral part of the Risk and Compliance function, as you provide administrative and secretarial support to help the team to make the best use of their time through a high level of structure and prioritisation activities.What youll be doing

• Effectively manage diaries and schedule meetings, maximising best use of time and trouble shooting where necessary
• Manage travel arrangements, booking transport and accommodation where necessary
• Act as first point of contact with people from both inside and outside the organisation, and respond to general telephone enquiries, dealing with queries and forwarding to the relevant stakeholder
• Manage email accounts, providing a discreet and effective service, identifying urgent correspondence, and responding on behalf of when required
• Co-ordinate, attend and organise meetings, preparing and printing documentation (where necessary), including minute taking and action tracking and follow-up
• Reminding the Accountable Executive of important tasks and deadlines
• Processing expenses using the internal system (Workday)
• Ensuring mandatory e-learning is up to date across the SLT and wider team
• Any personal tasks as and when needed
• Supporting additional SLT members with ad hoc tasks including diary management, finance related activities (such as creating Purchase Orders and reconciling invoices in Workday), recruitment support and maintaining organisational charts.
• Working closely with the Head of GCRO Office
• Organising monthly team collaboration days

About you

• Previous EA experience supporting Directors and senior management within a Financial Services environment
• An aptitude for learning new systems will complement your thorough knowledge of Microsoft Suite/ Outlook.
• Accomplished in forging effective relationships at all levels, skilled at influencing, negotiating and managing challenging conversations with ease
• Excellent written and verbal communication skills
• Problem solving skills - with the ability to use own experience to develop pragmatic solutions and resolve complex issues
• Able to work in a team or alone and effectively collaborate to achieve common goals plus the ability to self-manage competing workloads & effectively prioritise
• Operate professionally with discretion, able to manage sensitive data appropriately

Interview processThe interview process for this role will consist of a competency-based interview and introductions to key stakeholders.Working ScheduleThis role is based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a hybrid flexible working pattern to enable you the option of workingfrom home and coming into the office.Why usHere at HL, were the UKs number 1 investment platform for private investors, based in Bristol. For more than 40 years weve helped investors save time, tax and money on their investments.To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. Were steered by core values that promote service, quality, innovation, and opportunity in everything we do.Whats on offer

• Discretionary annual bonus* & annual pay review
• 25 days* holiday plus bank holidays and 1-day additional Christmas closure time
• Option to purchase an additional 5 days holiday per year at annual enrolment
• Flexible working options available, including hybrid working
• Enhanced parental leave
• Pension scheme up to 11% employer contribution
• Sharesave scheme - have a real stake in HLs future
• Income Protection & Life insurance (4 x salary core level of cover)
• Private medical insurance*
• Health care cash plans - including optical, dental, and out patientcare
• Help@hand and an Employee Assistance Programme
• Gympass - gym memberships and wellbeing apps available
• Variety of travel to work schemes with free bike storage and shower facilities
• An inhouse barista serving subsidised coffee and snacks
• Join HLs sports, I&D networks and volunteering groups (two paid volunteering days per year)
• LifeWorks Discounts on services, restaurants and retailers

* dependant on role levelWe know that sometimes people can be put off applying for a job if they dont tick every box. If youre excited about working for us and have most of the skills or experience were looking for, please go ahead and apply. Wed love to hear from you!Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.Please note, we are unable to provide employment sponsorship to candidates.#HLI