Digital Operations and Trading Exec

Job Description

Are you looking for a role in Digital Operations and eCommerce trading Based in Bristol (hybrid) with a fast growing d2c premium apparel brand Peregrine Clothing would love to talk to you!Reporting to our E-Commerce Manager, youll be the change agent that enables customers to understand our brand and products across all our digital channels and platforms. You will own the product from launch to live, ensuring that key systems are optimisedto support growing online sales revenue.. Youll be a consumer champion who understands and is able to execute customer journeys which give our customers and potential customers the best shopping experience and ultimately result in conversion for both 1stand 3rd party sales channels.Peregrine Clothing is a true British manufacturing brand, built on 225 years of proud family heritage. Founded in Leicestershire in 1796 by Thomas Glover, the business is still family run to this day, with Tom Glover now the 8th generation Managing Director.After consistent double digit, organic growth, the business is now to hire a number of key roles to drive future growth and efficiencies.Peregrine is headquartered in Bristol, a short walk away from Montpelier train station. The business currently consists of 8 full time employees, who all share the core family values of the business and are passionate about taking Peregrine to the next level.Come and join us!Role Responsibilities:1st Party eCommerce:Own key "back-end" systems to ensure that Peregrine products are presented with optimised and engaging product information, best in class digital assets, and correct pricing.Own the day-to-day site merchandising of Peregrines Shopify site to maximise on-site conversion rate and customer engagementWork closely with all other functions to ensure alignment of the eCommerce trading plans with the marketing plans, CX, promotions and campaigns to ensure a coherent customer experience and trading opportunities are maximisedOptimise online conversion by developing effective customer journeys across multiple devices and be responsible for identifying and implementing the optimal tech stack to deliver this.Ensure Peregrine is optimised for SEO and is kept up to date by keeping on top of search engine updatesContinually review web analytics to gain insight into user behaviours and product performance and deploy appropriate trading strategies.Provide regular reporting of onsite analytics and translate insights into clear strategies and tactics to improve performanceWork with Dev team (external) on integrations, fixes and bugs3rd Party Wholesale / B2BWork with the Wholesale Manager to ensure key partners have access to digital toolkits and assets.Establish excellent relationship with key accounts and customers to keep up with customer needs and assist in substantially growing the businessServe as a contact person for customers and internal teams regarding digital assets and information.Ensure adherence to all relevant brand guidelinesTrack, measure and evaluate sales metrics and trendsTrack, measure and evaluate customer satisfaction metrics and trendsSuggest innovative ways of increasing customer satisfactionCollaborate with Brand and Marketing functionsKeep abreast of industry and market trend and best practicesAbout You:1+ years experience managing / leading e-commerce / digital retailWorking knowledge of eCommerce platform/s and common 3rd party applications; (Shopify, AirTable)Working knowledge with Analytical / CRO tools like Google Analytics, HotJar etc;Working knowledge of international e-commerce trading requirements;Good mixture of creative and analytical skills and track record of improving revenue and sales performance of eCommerce websites.Good UX knowledge, experience and traction including CRO, AB testing, basket optimisation, SEOGood commercial acumen, able to focus on the bottom line impact of trading strategiesEnjoys Data Analysis and Interprets into clear actionsCustomer focused - thinks customer first in designing UX journeysSelf-motivated and sets high standards for self and othersHigh levels of energy, commitment and impactStructured, organised and good at managing multiple projects - balancing the strategy with the implementation**Peregrine are partnering exclusively with The Growth Foundation in order to attract and engage the very best talent. Any unsolicited approaches directly or via 3rd party (Recruitment agencies) will be passed directly to The Growth Foundation forreview.***