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Customer Service Advisor - Bristol

Job LocationBristol
EducationNot Mentioned
Salary£13.00 - £14.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

We are recruiting for a Customer Service Advisor in Bristol, from Monday 4th March, full time (37.5 hours). First week would be Mon-Fri 09:00-17:30. But the pattern will change to include late shifts 12:30-21:00 and some Saturdays 08:00-18:00. This willbe an ongoing role.Basic DBS desirable or one will need to be performed to start the role.WHO WILL YOU BE WORKING FOROur client is a UK-wide training and education organization, providing professional qualifications in a range of expert fields.WHAT WILL YOU BE DOING* Provide an excellent front of house experience for all students and visitors* Build close relationships with students, maintain excellent product knowledge, and use this to advise students on their options* Cover reception as part of a rota* Maintain up-to-date and relevant student contact details* Undertake general administration tasks* Ensure the reception area is kept clear and tidy, including maintaining brochure display stands with up to date brochures* First point of contact for facilities/building issues that arise* Provide classroom support including room set up, furniture configuration changes* Active housekeeping and constant monitoring to ensure that standards are maintained at all timesABOUT YOU* A proven record in providing exceptional levels of customer service* Must take ownership of issues and associated responsibility for completing a task* Well organised and self-disciplined with ability to prioritise under pressure* Able to work in a team and independently* Attention to detail with great time management* Ability to build a strong internal work* Excellent communication skills

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