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Job Location | Bristol |
Education | Not Mentioned |
Salary | £25,000 - £30,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Triodos Bank is one of Europe’s leading sustainable banks, whose mission is to make money work for positive social, environmental and cultural change. We are pleased to be recruiting for Customer Operations Team Leader to join us.Customer Operations pioneer positive change with a strong focus on operational efficiency and customer experience. The team ensure that requests from customers and the wider bank are delivered with speed and accuracy. A champion personal growth and career development, Customer Operations has been a starting point for many successful careers at Triodos Bank and beyond.Reporting to the Customer Operations Manager, our Team Leaders lead a team of co-workers by managing workflow, performance, processes and culture. The team are responsible for a wide range of critical processes and functions that touch almost all parts of the UK branch, such as payments processing, account administration, opening and closing of accounts, transaction monitoring to name a few.Responsibilities:
Keyskills :
Continuous Improvement Customer Services Wkflow Stakeholder Management Team Perfmance