College Services Advisor

Job Description

Reference number: JR235709Location: BristolWorking pattern: Full TimeContract Type: PermanentNumber of roles: 1Salary: £22,000 Per annum + BenefitsWe are looking for a College Services Advisor to join our team.As a College Services Advisor at the University of the West of England Bristols International College (UWEBIC), you will be responsible for supporting the day-to-day functions of the team to ensure the effective and efficient administration of all processesand procedures.This role will initially focus on Academic Administration, Stakeholder Liaison and University ProgressionWhat you’ll bring to the role

• Ability to deliver excellent customer service skills.
• High level/good of verbal and written communication skills.
• Strong interest in working in education and in particular international students.
• Confident with IT, in particular Microsoft Excel.
• Excellent organisational skills and the ability to manage time effectively.
• Willingness to work flexibly.
• Experience of working as part of a team to achieve goals.
• Attention to detail.
• Ability to take initiative.
• A strong commitment to Equality, Diversity and Inclusion.

What we doKaplan International Pathways, a division of Kaplan Inc., offers international students a wide range of flexible study options - from University preparation programmes in the UK, Australia, USA and Japan through to full degree programmes in Singapore, HongKong and Australia. Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a real focus on customer service and pastoral care, each year we are proud to welcome thousands of studentsfrom more than 100 countries through the doors of our colleges.In the UK, we operate 9 campus-based colleges in partnership with Bournemouth University, University of Glasgow, University of Liverpool, Nottingham Trent University, University of Nottingham, University of Brighton, University of Essex, University of Yorkand University of West of England, Bristol and an off-campus college in London offering pathways to 7 leading well-ranked UK universities.What we offerAs well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

• 28 days annual leave*
• Big discounts on Kaplan courses for you and your family
• 24/7 confidential helpline providing counselling and other support services
• Company pension contributions
• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
• Medicash Health Cash Plan

*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.How to applyTo apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than 1st January 2024. Note, we recommend that you apply at the earliest as we reserve the right to close the role before theclosing date if we have gathered a suitable shortlist.Interviews are scheduled for Thursday 4th January 2024. Shortlisted candidates will be invited to interview. Applications are continuously reviewed so please submit yours straight away. Don’t feel you have to meet every point listed - we want to hear fromall experienced and enthusiastic applicants.Additional Application InformationKaplan is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.This role involves working with learners who are under 18 years old and are exempt from the Rehabilitation of Offenders Act 1974. Recruitment checks are undertaken in accordance with our background-checking policy. Successful applicants will be requiredto undertake an Enhanced Disclosure (including children’s barred list) via the Disclosure and Barring Service (DBS) check to confirm their suitability to work with children and young people. In addition to the DBS check, for roles that include teaching orcoaching, a Prohibition from Teaching Check will be completed through the Teaching Regulation Agency. Please be aware that it is an offense to apply for this role if you are barred from engaging in regulated activity relevant to children.Disability Confident Scheme and Reasonable AdjustmentsAt Kaplan International Pathways, were dedicated to fostering a diverse, equitable, and inclusive global workforce. As equal opportunity employers, we ensure fair treatment for all employees, safeguarding them from discrimination based on protected characteristicsas defined in the Equality Act 2010, and beyond.We actively welcome individuals from varied backgrounds to apply for roles within our organisation, appreciating the distinct viewpoints and contributions they offer. We especially encourage applications from underrepresented groups, including diverse racialand ethnic backgrounds, LGBTQ+ individuals, women, people with visible and hidden disabilities, and individuals of any age or family status.Furthermore, we proudly endorse and provide a platform for our Employee Resource Groups, such as Kaplan Pride, Higher Ground Race, Ethnicity and Cultural Heritage Group, and Parents and Carers. These groups serve as vital forums for support, connection,and advocacy within our company.Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selectedfor interview.