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Claims Manager Subsidence (Home Based)

Change Recruitment Services Ltd
Job LocationBristol
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

I am currently recruiting a home based Claims Manager (Subsidence) to look after a caseload of claims from cradle to grave. This highly technical role will required you to drive claims forward, leading customers through what can be a long claim process and managing losses through to completion. This is a great opportunity to join this growing and well respected organisation.The ideal candidate will have a recognised qualification with the Chartered Insurance Institute, have technical property claims experience and a proven track record in claims handling.Responsibilities include:

  • Running own caseload of subsidence claims and making assessments to establish the extent and value of domestic and commercial damage and repairs.
  • To support the Subsidence Specialist, in particular being able to instruct site investigations, CCTV surveys, basic crack and/or level monitoring, arborist reports and specialist subsidence suppliers
  • Be able to interpret monitoring, arborist and CCTV survey reports and tree works quotes.
  • To have full understanding and awareness of the caseload to be able to progress claims to achieve mitigation.
  • To have full understanding and awareness of the caseload to be able Progress claim to repair and to conclusion.
  • To proactively monitor own workload and prioritise action where required.
  • To be able to handle all policy queries and ensure correct application of policy terms.
  • To be able to handle subsidence specific aspects such as correct ABI
  • Ensure any complaints are dealt with correctly and within SLAs and client requirements.
  • Being a referral point for the support team.
  • Provide support to our other Claims managers and the team, providing assistance with reviews of any subsidence related correspondence including arborist reports, monitoring report, site investigation reports, scope reviews, structural engineers report reviews/ queries, loss assessor scopes, tenders, project management
  • Mentoring less experienced staff and new starters.
    • The ideal candidate will have the ability to make logical decisions, plan and see tasks through to completion. You must be inquisitive and be a good problem solver, liaising with internal and external sources to get the job done. In return this company offers a competitive salary and benefits package.Change Recruitment Services Limited provides services as an Agency and an Employment Business, and is committed to equal opportunities for all candidates.

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