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Business Support Administrator

Tribal Group
Job LocationBristol
EducationNot Mentioned
Salary£20,000 - £21,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract, full-time

Job Description

Tribal’s vision is to empower the world of education and we make it our mission to provide the software and services which underpin student success. Education Services (ES), a division of Tribal, provides services which are designed to stimulate and accelerate educational improvement.The RoleThe Business Support Officer is part of the ES Operations Team, who ensure the smooth operation of ES contracts and projects. The post-holder supports the successful delivery of contracts, undertaking administrative tasks in line with the needs of specific contracts.This role supports Tribal’s Quality Mark programme, an internationally acknowledged accreditation supporting and recognising improving standards in the provision, practice and performance of English and mathematics, and providing evidence of high-quality education.Key Responsibilities

  • Liaise with customers, ensuring high levels of satisfaction at all times.
  • Manage Outlook mailboxes, including responding to and filing emails in relevant folders.
  • Save contract and deliverable related documents, including reports and supporting documents, in the relevant SharePoint site, using the appropriate version control.
  • Proof read and format reports and other documents, before distributing to stakeholders.
  • Process associate invoices - check to ensure the invoices are correct and all receipts are included, ensure the Accounts Payable Team have a copy and receive goods ready for payment in the finance system.
  • Support the preparation of accurate invoicing details to enable the Invoicing Team to raise accurate and timely monthly invoices for the customer.
  • Ensure associates and other suppliers submit invoices for work completed and expenses owed each month.
  • Raise purchase orders for associates and other suppliers.
  • Organise monthly team meetings, including setting up Skype and sharing the agenda and other documentation ahead of each meeting; taking notes and updating the action log.
  • Act as the initial point of contact for stakeholders and customers, replying to queries when required.
  • Update and issue contracts and project letters to associates and other suppliers, including updating the Associate Management Tracker.
    • What You Can BringThe ability to work independently, without direct supervision, with a professional and confidential approach and a drive for continuous improvement.Strong competence in Office 365, (Excel, Word etc) as well as excellent organisational, planning and written skills and attention to detail are also essential for this role.The ideal candidate will be confident at communicating verbally with people at all levels, as well as a minimum 2 years’ experience of working in business administration and experience of successfully meeting KPIs and working to tight deadlines.What Tribal Can Offer Along with a competitive salary plus benefits such as life assurance, pension, private medical insurance and a healthcare cashplan, we offer a friendly and supportive working environment in a city-centre location. This is a great opportunity to use your existing skills, and learn new ones, in a global technology organisation.So, if you are looking for your next career move, please complete the simple application form and attach your CV and a covering letter.Tribal is an equal opportunity employer Required skills
  • Accreditation
  • Administrative Duties
  • Business Support
  • SharePoint
  • Supports

    • Keyskills :
    Accreditation Administrative Duties Business Suppt SharePoint Suppts

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