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Aftersales Manager

The Solution Auto
Job LocationBristol
EducationNot Mentioned
Salary£45,000 - £70,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Aftersales Manager - Bristol Vacancy - Aftersales ManagerBasic - 45k - 50k DOEOTE - 65k - 70kCBS Company car scheme.Asst Service Manager - 1Parts Supervisor - 1Retail Parts Advisors - 2Workshop Controller - 1Technicians - 16Apprentices - 3Service Advisors - 4Service Receptionist Host x 2An exciting opportunity has arisen for dynamic and highly motivated Aftersales Manager to join our clients busy main dealership in the Bristol area. This is an exceptional opportunity for the right person to join one of the worlds leading motor brands withinan extremely busy dealership.Summary:You will be required to lead, motivate, supervise and manage the team delivering a first-class customer experience is key so its also vital that you are engaging and keen to build long lasting relationships. The ideal candidate will have a minimum of 3years + previous experience as an Aftersales Manager.Key Responsibilities:

  • Oversee the smooth running of the aftersales department.
  • Orchestrate a streamlined and cost-effective flow of work throughout the workshop.
  • Provide innovative ways to maximise profit.
  • Increase productivity and maintain motivation of the Aftersales department.
  • Liaising with colleagues and customers at all levels in a professional manner
  • Answering any customer queries/resolving any issues relating to technical problems, warranties, services, repairs and MOTs.
  • Communicate expectations, workloads and business requirements to the team on a daily basis.
  • To ensure that the workshop is kept clean, tidy and compliant with Company policy, Industry guidelines and brand standards.
The candidate:
  • The ideal candidate will have both experience and a proven track record of running an aftersales department.
  • The ability to work in a fast-paced environment.
  • Great customer service skills.
  • Strong communication skills and the ability to build strong lasting relationships with both customers and colleagues.
  • Experience in managing and coaching a team to success.
  • Strong analytical and problem-solving skills with the ability to see potential barriers.
  • Systematic, highly organised with an eye for detail.
  • A full UK and clean driving license
Benefits:
  • Career progression and development within a company.
  • Flexible working patterns and opportunity to work part time.
  • Generous Long service and loyalty awards for 5yr, 10yr, 15yr,20 yr plus.
  • Employee Assistance Programme - qualified emotional and practical support 24/7.
  • Life assurance 3x your annual base salary for death in service.
  • Pension scheme with employer contributions.
  • 22 Days annual leave and bank holidays.
  • Staff discounts.
  • Days leave for your birthday.
If this sounds like you we would love to hear from you, please apply with your up to date CV and we will be in touch to discuss your application further.Who are you applying toThe Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experiencedAutomotive candidate, we want to hear from you and rest assured, youll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy.We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.

Keyskills :
ManagementServiceAftersales Manager

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