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1st Line IT Support

Job LocationBristol
EducationNot Mentioned
Salary22,000 - 26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

A well-established and rapidly growing and industry-leading client is looking for a 1st Line Service Analyst to join the team to provide technical support.Helpdesk Technician Location: Bristol City Centre (Scope for WFH once established in role)Salary: 22-26k + 15% of salary Annual BonusPermanent RoleKey Duties

  • Provide 1stLine Support with excellent customer service skills
  • Assisting internal staff with hardware and software issues remotely
  • Support Business functions through SharePoint, Goodreader and Office 365
  • Manage and maintain users and security through Active Directory
  • Attend weekly departmental meetings to contribute to the IT strategic direction
  • Occasionally travel to different sites
  • Installation of software, diagnosis of problems, and hardware maintenance using Microsoft and Apple tech.
Essential Technological Competencies
  • 1 year experience in IT Help Desk environment
  • Sever and network experience
  • A passion for IT
  • Excellent communication skills
Desirable:
  • Relevant IT Qualifications
  • SQL server knowledge
  • Evidence of being a team player
Benefits
  • Enhanced Pension Plan
  • A Generous Annual Bonus Scheme
  • Real Scope for developmental and progression opportunities
  • Onsite Parking
  • Company Pool Car
  • A Supportive Environment

Keyskills :
No Skills selected

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