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Job Location | Brislington |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
A fantastic opportunity for those who have 3 months+ experience of working on an IT help desk. This is a chance to join an established an reputable organisation based in the center of Bristol.The IT Service Desk team supports employee facing IT Systems, including Office365, VMWare Horizon 7 and Sophos, for over 500 employees nationwide. The successful candidate will be a first point of contact regarding IT issues and queries by providing initial support, ownership of tickets and successful resolutions with customer service always in mind.Responsibilities will also include the provisioning of Mac and Windows computers, zero clients, iPads and iPhones, maintaining the clients new audio-visual meeting room technology with interactive screens, new user account setup, leaver decommission and managing software licence records.Knowledge & previous experience:-