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Auxiliary Control Firefighter

South Wales Fire and Rescue Service
Job LocationBridgend
EducationNot Mentioned
Salary£13.96 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , part-time

Job Description

English / SaesnegSouth Wales Fire and Rescue Service has a statutory duty to provide an emergency Fire and Rescue provision to the communities it serves, however, there may be occasions when there is a significant reduction in staff e.g., during periods of industrial action.The Service would like to ensure that there is resilience in supporting the handling of emergency calls during any periods of industrial action.We are looking for Auxiliary Control Firefighters for our Joint Fire Control Centre based within South Wales Police Headquarters, Bridgend. This is an excellent opportunity to support the public and communities of South Wales by answering and professionallyhandling 999 emergency calls, mobilising appliances, officers, and specialist resources to support the effective response to emergencies, no two calls are the same and no two days are the same!The post holders will work as part of a Team in a disciplined environment, following processes and procedures. The role will involve answering telephone calls from distressed members of the public and gathering sufficient detail over the phone within a noisyenvironment. Successful applicants will have quick and accurate data entry skills with a minimum of 35 words per minute, functional experience of Windows based applications and experience of using Database information.The Selection process for shortlisted applicants will include a typing test and Interview. The successful candidate will be required to pass a South Wales Police vetting process prior to appointment (Non-Police Personnel Vetting (NPPV) and be required toundertake a Drug and Alcohol Test prior to an appointment being made.It is Essential that applicants: -

  • Are over 17 years and 6 months at the time of application.
  • Are eligible to live and work in the UK and have proof of right to work.
  • Are qualified in Numeracy and Literacy Skills (GCSE English and Maths or Essential Skills Level 2).
More details in relation to this position can be found in the Job Description and Person Specification, within theRecruitment Information Pack.Cymraeg / WelshMae gan Wasanaeth Tân ac Achub De Cymru ddyletswydd statudol i ddarparu darpariaeth Tân ac Achub brys i’r cymunedau y mae’n eu gwasanaethu, fodd bynnag, efallai y bydd adegau pan fydd gostyngiad sylweddol yn nifer y staff e.e., yn ystod cyfnodau o weithredudiwydiannol. Maer Gwasanaeth eisiau sicrhau bod hydwythdedd wrth gefnogi ymdrin â galwadau brys yn ystod unrhyw gyfnodau o weithredu diwydiannol.Rydym yn chwilio am Ddiffoddwyr Tân Rheoli y Llu Cynorthwyol Wrth Gefn ar gyfer ein Canolfan Rheoli Tân ar y Cyd ym Mhencadlys Heddlu De Cymru, Pen-y-bont ar Ogwr. Mae hwn yn gyfle gwych i gefnogi’r cyhoedd a chymunedau De Cymru drwy ateb a delio’n broffesiynolâ galwadau brys 999, symud peiriannau, swyddogion, ac adnoddau arbenigol i gefnogi’r ymateb effeithiol i argyfyngau, does dim dwy alwad yr un fath ac mae pob dydd yn wahanol!Bydd deiliaid y swydd yn gweithio fel rhan o Dîm mewn amgylchedd disgybledig, gan ddilyn prosesau a gweithdrefnau. Bydd y rôl yn cynnwys ateb galwadau ffôn gan aelodau or cyhoedd syn drallodus a chasglu digon o fanylion dros y ffôn mewn amgylchedd swnllyd.Bydd gan ymgeiswyr llwyddiannus sgiliau mewnbynnu data cyflym a chywir gydag o leiaf 35 gair y funud, profiad ymarferol o gymwysiadau seiliedig ar Windows a phrofiad o ddefnyddio gwybodaeth Cronfa Ddata.Bydd y broses ddethol ar gyfer ymgeiswyr ar y rhestr fer yn cynnwys prawf teipio a Chyfweliad. Bydd gofyn ir ymgeisydd llwyddiannus basio proses fetio Heddlu De Cymru cyn ei benodi (Fetio Personél nad ydynt yn perthyn i’r Heddlu (NPPV)) a bydd yn ofynnoliddo ymgymryd â Phrawf Cyffuriau ac Alcohol cyn penodi.Maen Hanfodol bod ymgeiswyr: -
  • dros 17 mlwydd a 6 mis oed ar yr adeg ymgeisio.
  • Yn gymwys i fyw a gweithio yn y DU a bod gennych brawf o hawl i weithio.
  • Wedi cymhwyso mewn Sgiliau Rhifedd a Llythrennedd (TGAU Saesneg a Mathemateg neu Sgiliau Hanfodol Lefel 2).
Gellir canfod mwy o fanylion am y swydd hon o fewn y Swydd-Ddisgrifiad ar Fanyleb Person ar Pecyn Gwybodaeth Recriwtio.

Keyskills :
LiteracyNumeracyKeyboard SkillsCustomer care experienceControl Room or call centre experienceWindows based applications

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