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Job Location | Brentford |
Education | Not Mentioned |
Salary | 526.00 per day |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract , full-time |
Title: Service DesignerLocation: BrentfordLength: 6 monthsRate: £526 (via umbrella)Service DesignerEnvision innovative multi touch-point service experience ecosystems that include people, physical & digital products, and places. Employ a human-centered design process to identify user needs and mindsets. Interpret & synthesize human insights and balancethem against strategic business, technical and brand inputs. Map existing customer and experience journeys. Define new service blueprints that encompass all user and business processes across all phases of the customer journey and its various touchpoints.Communicate solutions through narratives, storyboards, wireframes, prototypes and videos.Responsibilities: