Rostering Coordinator (NHS)

Job Description

The post will support the Project for eRostering in the trust wide implementation, operational performance, management and deployment of the electronic rostering system.The post holder will lead clinical team roll-outs successfully implementing the full functionality of the eRostering system including self-service, roster creation, roster administration, roster analysis/ approval, time and attendance, management dashboards, bank module and validating rosters for payroll.The post holder will provide an efficient and high quality rostering data administration service supporting the use and maintenance of electronic rostering throughout the trust including integration with the temporary staffing system.The post holder will provide high quality reports and analysis at all levels within the organisation and for external stakeholders.1.1 System AdministrationResponsible for the regular maintenance of various workforce systems to evaluate and ensure that both ESR (Electronic Staff Records) and eRostering databases are synchronised via system interface.Provide system administration ensuring accurate maintenance of data within the system and allocation of appropriate user responsibilities.Maintenance of high quality data within the system through data cleansing.Responsible for the production and maintenance of project protocols and standard operating procedures as developed by the Project Team.1.2 Implementation and system supportAct as first level support for access and software issues diagnosing and resolving day to day system queries, errors or malfunctions independently escalating issues where necessary.Assist with the management and support of the increasing user base for the system, including the provision of trainer to new starter users updating training materials and user manuals as required.Liaise with the Suppliers to ensure that the system is available and accessible to all users.1.3 Performance managementSupport the design, implementation and upkeep of an effective system to evaluate and measure system software benefits.To collect and prepare activity data as directed including efficiency indicators on roster production, utilisation of staff and performance of the software.Assist in the evaluation and assessment of the softwares benefits producing reports where necessary.Assist in the preparation and distribution of KPI reports on an agreed, regular basis.To participate in analysis and audit of information produced by the eRostering system.1.4 CommunicationUtilise the message board and regional user group network to facilitate sharing of best practice with other implementation sites.Support the relationship and communication with the software supplier through effective administrative processes.Use a variety of communication methods and tools to actively promote the system and engage operational and clinical users where barriers to understanding and resistance to change may occur.Communications will involve highly complex and contentious information and will be:

Face to face and by telephone

Within formal and informal meetings

Written, letters, memorandum, e-mail, and reports

Presentations

Ability and commitment to develop and maintain excellent working relationships across a wide variety of disciplinesPlease note: this post is initially for 3 months with the view of extension. Hours of work are 37.5 hours a week.DUE TO THE LARGE VOLUME OF APPLICATIONS WE RECEIVE IT IS ONLY POSSIBLE TO RESPOND TO SHORT LISTED APPLICANTS. IF YOU HAVE NOT BEEN CONTACTED WITHIN 3 WORKING DAYS OF YOUR APPLICATION THEN ON THIS OCCASION YOUR APPLICATION HAS NOT BEEN SUCCESSFUL. Required skills

System Administration

Rostering

Keyskills :
System Administration Rostering