Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Service Administrator

Reed
Job LocationBradford
EducationNot Mentioned
Salary£22,310 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

  • Salary: £22,310 per annum + Excellent Benefits
  • Location: Bradford, West Yorkshire (Hybrid working system)
  • Job Type: Full-time
We are currently seeking a Customer Service Administrator to join one of our prestigious clients in Bradford. This role offers a hybrid working system and a competitive salary with an extensive benefits package. If you are passionate about providing top-notchcustomer service and are looking for a role that allows for work-life balance, we encourage you to apply.Day to Day of the role:
  • Process all claims proactively, efficiently, and in accordance with company policy.
  • Keep consumers informed of the status of their contacts, ensuring clear communication and accurate recording of customer journeys.
  • Respond to enquiries received through various channels, adhering to company policy and product terms and conditions.
  • Escalate issues beyond the scope of the job description to the relevant manager immediately.
  • Maintain a consistent focus on consumer experience and outcomes.
  • Deal with queries from within the business and the wider group, providing a high level of service.
  • Capture contact data accurately for future insight and seamless customer journeys.
  • Display role model behaviours within the workplace and during work-related activities.
  • Adhere to all regulatory and business processes, such as FCA regulations and GDPR requirements.
  • Keep all assigned property in good working order and report any faults promptly.
  • Engage in department activities to drive future improvements.
Required Skills & Qualifications:
  • Previous customer service experience is preferable but not essential
  • Good verbal and written communication skills
  • Ability to fit within our company values of excellence, integrity, innovation, responsibility, inclusion, and teamwork
  • Openness to a culture of celebration and change, with the ability to adapt
  • No set qualifications required
Benefits:
  • 25 days base holiday (plus bank holidays) with the option to buy 5 more or carry them over
  • Gym membership discounts through Gym Flex
  • Free flu vouchers in winter, Christmas voucher, and free eye tests every 2 years
  • Cycle to work scheme and a £625 bonus for referring a friend
  • Weekend reward scheme and a company party in September with free food and drink
  • Bank holidays closed and hybrid working after 12 weeks with performance-based KPIs
  • Excellent pension match benefits and private healthcare with Bupa
  • Discounts at local retail outlets and opportunities to win tickets to events
  • Free parking onsite

APPLY NOW

Customer Service Administrator Related Jobs

© 2019 Naukrijobs All Rights Reserved