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Corporate Applications Support Analyst

eFinancialCareers
Job LocationBradford
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Were looking for a Corporate Applications Analyst to join us in Bradford, initially on a 6 month FTC with potential to be extended or made permanent. Joining our finance systems team, you will primarily provide technical and user support on Corporate Systems. The corporate applications estate is large and there will be opportunities to provide support across a wide range of applications. The role will bewithin a small team who are responsible for the run and maintain (Tier 1 & 2) operation across the application landscape. What will you be doing

  • Support the implementation / deployment of new systems / domain for Corporate Applications.
  • Proactively perform review of existing system, collect feedback from users and identify improvements
  • Running small projects for new configurations, enhancements
  • Manage the Corporate Application systems that are currently in scope or come into scope.
  • Ensure appropriate knowledge transfer is conducted within the team to build up knowledge within the Support Team and also to eliminate SPOFs.
  • Ensure we adhere to best practice and high levels of IT standards. Proactively look to prevent repetitive incidents coming in to the queue through user education, documentation (Jive) and shift-left.
  • Support and maintain core systems and processes to meet business requirements.
  • Queue management of Incidents, Requests, NPRs and NKEs.
  • Maintaining exceptional scorecard results
  • Day to day support to end users of corporate systems in adherence to compliance and user policies.
We tend to look for people with:
  • Experience with application administration
  • Excellent interpersonal and communication skills.
  • Analytical and problem-solving skills.
  • An ability to influence those outside your own team.
  • Great communication skills with the ability to adapt your style and language to suit the audience, whether technical or business.
  • Good understanding of IT principles
  • Management of initiatives involving contributions from multiple teams.
  • Familiar with technology incident management.
  • Understands the importance of and able to deliver great customer service.
Whats in it for you
  • Competitive salary
  • 25 days annual leave with the option to purchase 5 more
  • Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance
  • Matched pension contribution up to 10%
  • Access to our car benefit scheme
  • Access to our online learning platform to continue to develop and grow your career with us
  • The chance to join an innovative, fast-paced and passionate team

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