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Scheme Coordinator

Gateway Housing Association
Job LocationBow, London
EducationNot Mentioned
Salary26,099 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Scheme Coordinator Mile End, LondonFull - time - 35 hoursPermanent Salary - £26,099Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of Londons East End. We provide social rented homes, shared ownership and sheltered housing. Wedevelop new homes too and are part way through an exciting programme to deliver another 250 homes by 2025. We also run our own in-house maintenance service, Gateway Homeworks. Our vision is that People will want to live in a Gateway home and People will wantto work at Gateway.Our valuesOur values add up to P.A.C.E. Proud, Ambitious, Customer Focussed, Enthusiastic. As a community housing association based in the East End for nearly 100 years, were proud of the work we do to address the housing crisis through buildingand managing great homes.We are looking to recruit an enthusiastic Scheme Coordinator to support with the effective delivery and compliant housing service. You will be a customer focused individual with the ability to develop and maintain relationships with both internal and externalstakeholders.Your duties will include:

  • Completing home visits to ensure that residents are able to understand and manage their tenancy and comply with their tenancy conditions; Monitoring and logging voids
  • Promoting activities and liaising with relevant agencies.
  • You will assist residents to access support, give advice and guidance to facilitate moves to alternative accommodation.
  • Deal with nuisance issues and low level Anti-Social Behavior.
  • Assist residents to claim housing benefits and other welfare benefits.
  • You will consult with residents on scheme-based decisions and facilitate regular tenant involvement group (TIG) meetings.
  • You will be responsible for Health and Safety including monitoring visitors, testing the telecare alarm system and fire safety equipment, as well as reporting any repairs.
Key Skills:
  • Customer focused
  • IT Skills
  • Attention to detail
  • Effective communication
  • Excellent time management skills
  • Team player
  • Problem solving
  • Housing Management
If you have the confidence and enthusiasm to work in a challenging but supportive working environment, we would like to hear from you.Our benefits package includes:
  • Annual Leave: starting at 28 days, plus Bank Holidays
  • Gym Membership
  • Book clubs, table tennis, quiz nights
  • Simply Health - help towards the costs of dentist, optician and private medical appointments
  • Employee Assistance Programme - including free legal, financial and counselling advice
  • Pension - up to 7% employer contribution
Please note only shortlisted candidates will be contacted.CLOSING DATE: Monday 15 August 2022 at 5pmINTERVIEWS: TBCPlease note that on some occasions where we have received sufficient applications, we will close the vacancy earlier than the closing date advertised.GATEWAY is an equal opportunities employer and welcomes applications from all sections of the community

Keyskills :
Team Player Housing Management Sheltered Accommodation Customer Focused

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