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Job Location | Bottisham |
Education | Not Mentioned |
Salary | 25,000 - 27,000 per annum, inc benefits |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Operations Project Co-ordinatorHybrid Working/East Cambridge/Competitive SalaryHugely purposeful role supporting operational delivery of Clinical and Academic ProjectsIf you have basic understanding of HTML coding, excellent inter-personal skills and a methodical approach to working please contact me today about this superb opportunity!Role Title: Clinical Project Co-ordinatorReporting Line: Clinical Project DirectorLocation: Bottisham, CambsEmployee Status: Full time 37.5 hrsSalary: Competitive plus benefitsKey Responsibilities:To support operational delivery of Clinical and Academic Projects.Tasks and responsibilities include but not limited to: Handling inbound customer communication (email, support requests, calls) acrossAcademic, Pharma, Healthcare from a sales, science, technical or finance perspectivefor initial screening and routing. Assist with the training of site personnel using the companys proprietary softwareplatform and CANTAB tests (including live training sessions) Support clinical project managers and data managers in delivering projects withinassigned timelines Ensure equipment and software for projects are configured correctly, QualityChecked and shipped within required timelines. Drafting or review of project documentation e.g. user manuals, user reports, userrequirements specification documents etc. Ensure quality documentation (SOPs, WI, Templates etc) are maintained and up-to date Liaise with third party translation agencies to complete project translations and inputinto companys software platform Input of contact and site information into the Companys management system(NetSuite). Communicate with personnel at study sites under guidance to provide troubleshooting support and resolve issues (including technical). Maintain Trial Master Files for clinical studies ensuring documentation is completeand filed correctly.Qualifications and Experience: Educated to A Level standard or equivalent Excellent communication skills, both verbal and written Excellent inter-personal skills and experience of working as part of a team Good organisational skills, and a methodical approach to working Experience of meeting tight deadlines Maintaining databases or system records High level of computer literacy Strong organisational skills including attention to detail and multi-tasking skills Experience within a customer-facing role.Desirable: Basic understanding of HTML coding Experience of working on project-based tasks Psychology or Science Degree Experience in a similar role within Pharma or Science industry