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Job LocationBordon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Do you want to be part of a fast paced and reliable IT team supporting a wide range of departmentsAre you excited by developing, implementing, and maintaining IT infrastructure and IT systemsWe have a fantastic opportunity for an IT Technician to join our growing business in Bordon, Hampshire. Supporting the whole business, the individual will work in a highly varied role, taking responsibility for all employee’s technical needs, including ensuringroutine systems and network maintenance tasks are completed. This role will include developing and implementing new technologies to support our fast-growing business.This is a unique role for someone looking to grow their ITcareer; taking on exciting challenges and being part of a support network that is integral to the smooth running of our business.What does this role involveMonitoring the internal Help Desk system as first line support including answering service desk callsCommunicating with staff members to find and fix problemsEscalating more complex Service Desk requests to the relevant IT support memberTracking and recording issues and solutions with the Service Desk systemContracting 3rd party suppliers to escalate problems, arrange services and the fixing of equipment such as printers, laptops, routers etcTraining employees on new systems both face-to-face and onlineSupport and Guide Junior members of the IT TeamRecording and resolving issues relating to all deployed systems including: -

  • Infrastructure and/or hardware configuration
  • Active Directory User Administration
  • MS Office (current version being used by the company)
  • SAP Business One, ERP system including basic query creation and maintenance.
  • E-commerce tools
  • Warehouse Management System
  • Business Intelligence/analytics tool
What are we looking forWe are looking for a skilled individual who has proven experience within a similar IT role, has strong analytical thinking, takes the initiative for seeking our process improvements and resolving problems. This role requires someone with meticulous attentionto detail who has excellent communication skills both verbal and written.The ideal candidate will have either an IT degree or have completed a college course within an IT subject.The role would suit someone who is used to working under pressure as well as having a methodical approach to their tasks in hand.Why join Asmodee UKWe offer an opportunity to learn and develop in a growing company working with wonderful people and products. In addition to a competitive salary, you will receive a great benefits package including 24 days holiday rising with service (+ bank holidays) andstaff discount on all our products!Our CommitmentAsmodee is committed to ensuring equal opportunities and fairness of treatment in the workplace for all employees and job applicants. Our aim is to provide a working environment in which people feel comfortable and where everyone is treated with respectand dignity.Required skills
  • Information Systems
  • Technology
  • Resolving Issues

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