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Job Location | Bletchingley |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Job Profile Summary Do you want to make a real contribution to the sustainability of our planet The electric vehicle market is rapidly growing, and as a Senior UX Researcher you can be part of it!bp pulse are the UKs fastest growing EV charging network and we need YOU to help us on our adventure to get to an Electric Future and become NetZero.Were looking to meet the growing global demand for safe, sustainable, and affordable energy. We aim to deliver the fastest, most convenient network of 100,000 EV charging points worldwide by 2030. To do this, we need to rapidly grow our fantastic team withthe best EV experts out there. YOU can help us get there, were searching for skilled EV experts who are passionate and curious individuals to join our team to help the world electrify! We are looking for a Senior UX Researcher to join our UX research subject area and our fast-growing and complementary team of designers within bp pulse. We are looking for you to support integrating and delivering user insights, to help us design brilliantexperiences that meet our customers needs. We are specifically looking for you to take ownership of insight activities across the B2B portfolio, spanning multiple markets, working together with the product management team, key partners and work-stream leads. As a researcher withing this team you will also be required to work and brief vendors, such as recruitment and research agencies, as and when required.As part of your role you will gather insight and validation with audience groups across markets, evaluating hypotheses at a product level, whilst also feeding findings back to the wider bp pulse portfolio. You will span the breadth of the research field, includingboth qualitative and quantitative, and span end-to-end learning cycles from the up-front exploratory and ethnographic, to testing prototypes and propositions for desirability and fit, to usability testing and in-market performance measurement.You will work in close collaboration with bps central CVP&E insights team, to ensure that strategic research is connected to experience research and flows in both direction, to enable the realisation of value and improve impact of research activities acrossB2B products and services.Job Advert What you will deliverYour key responsibility will be to prepare and implement user research to help our B2B design and product teams make informed decisions, so our products match user expectations and needs. Being an end-user empathy champion, surfacing what matters for our customers(and their employees), you will:
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