Operations Centre Manager

Job Description

We are looking for an enthusiastic, competent and experienced Manager to lead our busy Blackridge Operations Centre. Here you will be required to manage and support a large team of service drivers (plus support personnel) who provide vital washroom products and services to our customers premises in Scotland.A day in the life of an Operations Centre Manager will involve;Motivating, leading and inspiring the Operations Team at site by providing an environment that drives employee engagement in line with company values using clear management and communication skillsManaging and deploying resources to maximise operational success without compromising health & safety or service and quality levelsManaging the productivity of our Service Drivers to ensure we retain the highest quality of service standards whilst promoting colleague’s welfare and engagement through regular reviews, appraisals and trainingResource planning and recruitment as well as supporting and developing all members of our service teamManagement of all processes and procedures to ensure our operations centre complies with all relevant legislationAlways ensure vehicles and equipment and checked and maintained in order to keep our colleagues and customers safeTo anticipate problems, hi-light them and take appropriate actions to avoid disruptions to the service of our customers.The ideal candidate for this role will have the following;At lease 2 years management experience within the operations/logistics/waste sectorA smart analytical leader, who can propose flexible alternatives and see ways around issues to achieve continuous improvement and developmentBe an energetic and inspirational leader with proven ability to lead and motivate teams to meet our valued customers expectationsHold a valid, full driving licence for at least 12 months (max 6 points) in accordance with the company transport policyUnderstand the importance of Health & Safety in the workplace, preferably IOSH trainedCPC or COTC training would be advantageousFamiliar with performance management and people development skillsCustomer focused and commercially aware with a proven business acumen.What benefits can we offer youA competitive salary with bonus structureCompany vehicle or car allowanceOn-going career developmentFull PPE and inoculations where necessaryPension Scheme28 Days Holiday per year (inclusive of Bank Holidays)Full company Induction and TrainingA 24-hour wellbeing helplineDiscounts with some of the largest UK retailers.Additional InformationA criminal record will not necessarily bar candidates from obtaining employment with phshowever due to the nature of this role, the successful candidate will need to meet the requirements of an enhanced DBS check.phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 90,000 customers across 300,000 locations incorporating numerous businesses during its 57 years of business.Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct and Direct 365 (sale of consumables), phsGreenleaf, Teacrate, Besafe, Wastekit and Compliance.At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.