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New Business Assistant

Ellis Mason Ltd
Job LocationBishop's Stortford
EducationNot Mentioned
Salary£23,000 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Ellis Masonhave partnered exclusively with a highly credible business based in Bishops Stortford to help them find a NEW BUSINESS ASSISTANT .This role will support the set-up of new customer accounts, working in a team of approx. 6. The NEW BUSINESS ASSISTANT is a new role that has become available due to growth.For the role of NEW BUSINESS ASSISTANT , you will need to be confident in engaging with customers and competent on IT systems in order to efficiently carry out the on-boarding process.The NEW BUSINESS ASSISTANT is available immediately for the right person.THE SALARY & BENEFITS

  • Salary circa £23,000-£25,000 per annum, dependent on experience.
  • Monday to Friday office hours of 9 am - 5 pm on a permanent, full-time basis
  • Support & training from an experienced manager.
  • Modern, polished offices
  • 20days holiday plus 8 bank holidays
  • Government pension scheme
  • Free on-site parking
THE JOB The main duties included within the role of the NEW BUSINESS ASSISTANT , are:
  • Providing quotations to new customers
  • Completing the set up and on boarding of new customers
  • Building strong working relationships with customer accounts
  • Logging queries on the in-house system
  • Handing new customers to the underwriting team in order to get them approved for set up
  • Taking incoming calls and working in a support ticket system to ensure enquiries are responded to
  • Completing and sending out relevant documentation
  • Chasing up any missing information/documents
  • Ensuring that projects and support tickets are updated daily
  • Generating reports when required
  • Answering queries from the internal account management team
  • Providing IT system training to new customers
  • Escalating any underwriting queries to the management team

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