Motor Claims Handler

Job Location	Bishop's Stortford
Education	Not Mentioned
Salary	£25,000 - £35,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

John Williams have partnered with a third-party administrator working on behalf of insurers and brokers.They provide a professional and bespoke service for their customers. They are seeking an experienced Motor Claims Handler to join their team is Essex. As the Motor Claims Handler, you will have a good working knowledge of Underwriters terms and conditions, against which to validate a claim and determine actions required to achieve early and cost-effective settlement. Key Responsibilities:

To pro-actively manage a caseload of policy holder and third-party claims through to
conclusion.
New claims to be actioned within 24 hours of receipt using the clients agreed validation process.
Identify recovery opportunities and action in accordance with the agreed process.
Record MI (management information) for case load management.
Maintain an effective diary which is actioned daily, to monitor cases as they progress to finalisation.
Answering enquiries by phone, using the correct greeting and DPA procedure.
Dealing with enquiries via e-mail and in writing and responding in clear and straightforward terms.

Key Skills:

Excellent technical knowledge to determine liability.
Awareness of motor Fraud indicators.
Awareness of risk factors for large loss/ catastrophic claims and escalation process.
Knowledge of jurisdictional differences in Scotland North, Southern Ireland and Channel Isles.
To support the company’s values and policies and work to the highest professional standards.

Ensure all Policy and procedure documents are read and understood

APPLY NOW