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| Job Location | Bishop's Stortford |
| Education | Not Mentioned |
| Salary | £23,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Job descriptionWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.If you have excellent communication skills, enjoy helping others, and thrive in a fast-paced environment, we want to hear from you!Duties:- Answer incoming customer inquiries via phone, email, and live chat- Provide accurate and timely information to customers regarding products, services, and promotions- Assist customers with order placement, tracking, and returns- Upsell additional products or services to customers when appropriate- Resolve customer complaints or issues in a professional and efficient manner- Enter customer data and update account information in the CRM system- Collaborate with other departments to ensure customer satisfaction- Maintain a high level of product knowledge to effectively address customer inquiriesJoin our team today and make a positive impact on our customers experience!```Successful only candidates will be contacted within 5 days. This role is office based full time.Required skills