Systems Analyst

Job Description

Systems AnalystBirmingham, West Midlands (with hybrid working)About UsSet up under the Gambling Act 2005, the Gambling Commission is committed to safeguarding the public against any detrimental impact brought about by gambling. We do this by keeping crime out, protecting children and vulnerable people and ensuring the commercialgambling industry is run fairly and openly. We work with the legal system, the public health system, community groups and the industry itself to understand how we can protect the interests of as many people as possible, as effectively as possible.We have an exciting opportunity for a Systems Analyst to help us deliver our new digital transformation initiatives. We are looking for an individual with a strategic mindset to analyse business and system problems, and recognise opportunities to deliver businessimprovements through process, data and technology changes.The Benefits- Salary of c£35,000 per annum- Civil service pension, with an employer contribution rate of 27.1%- Flexible working- Hybrid working, specific guidelines are to be agreed with line manager- 26 days holiday and option to buy up to five days extra annual leaveJoining us means joining a dynamic, high-profile sector and being at the cutting edge of regulation, where the work you do has a real impact on peoples lives.It also means joining an organisation that is inclusive, that respects work-life balance and is completely dedicated to helping you achieve your full potential. Whether thats through flexible working, really understanding how you work best or exposing youto real opportunities to challenge yourself, if youre passionate about making your mark on the industry and on society, then we will help you do that.Your RoleAs a Systems Analyst, you will work with business stakeholders and across Digital, Data and Technology teams to identify and shape technology change, ensuring alignment to the business need and Digital Strategy.Your role will also involve:- Eliciting underlying business and system issues or requirements that need to be addressed.- Discovering and capturing any information relevant to the change; understanding and mapping as-is and to-be processes.- Understanding how the business requirements translate into functional, technical and data requirements and be able to translate between the two.- Acting as the bridge between the technical and non-technical elements of the Digital Team to ensure a shared understanding on how services should be designed and developed to meet business, user and technical needs.- Collaborating with business stakeholders, 3rd parties and subject matter experts to establish the technical vision and solutions, analysing trade-offs between usability, performance, resilience and affordability; making recommendations where required.- Ensuring any technical solution meets the business and user needs and acceptance criteria through solution design, system testing and user acceptance testing.- Contributing to decision-making throughout the product life cycle. You understand the value of analysis, how to contribute with impact, and what data sources, analytical techniques and tools can be used at each point throughout the product life cycle.About You- Worked on projects that combine system, process and data changes, and projects that involved a high level of integration between systems (e.g., Case Management and Customer Relationship Management systems).- Strong analytical skills on business problems, processes, systems and data to identify requirements.- Ability to map and document interfaces between systems in terms of technical processes and data flow.- Able to identify options for potential solutions and assessing them for both technical and business viability, including changing existing systems or introducing new ones.- Experience of working within all stages of the development lifecycle and understand the changing responsibilities of an analyst.- Strong oral, written and presentation skills - ability to explain complexity easily to a non-technical stakeholder group.- Experience of pulling data from various sources and executing complex analysis to come up with data, report and proposals that support solving business problems.- Experience of working collaboratively with user researchers, designers, developers and business analysts to understand and meet user needs.Working knowledge of relevant Azure based solutions and an awareness of programming languages such as SQL, dot Net and JS Node would be desirable.The closing date for this role is 22nd January 2023. Please note, we will be speaking to and interviewing candidates throughout the advertised period; to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the rightto close posts at any time.As the regulator of the National Lottery, there are some roles within the Commission that are prohibited from playing the National Lottery. This does not affect your family playing. We will let you know at interview if the role you have applied for is on theProhibited List.We reserve the right to change the closing date depending on the number of responses received. Please submit your application as soon as possible to ensure it is considered in the selection process.Other organisations may call this role Analyst, Data Analyst, Technical Analyst, or Digital Analyst. Webrecruit and Gambling Comission are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable wayto conduct business and we believe that the more inclusive our environments are, the better our work will be. To apply as a Systems Analyst, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.