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System Administrator

Job LocationBirmingham
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Role Introduction If you like fixing problems, are technologically-able and are familiar with Salesforce/Trailhead, this role is for you. You will be joining the Business Systems team.The team is responsible for managing the standard integrated suite of applications acrossAdvanced, ensuring day-to-day accessibility and optimal functionality. This is a hybrid role, with the opportunity to work both from home and in our Birmingham office (the Mailbox). What You Will Do Working as part of a team of admins on Salesforce (Sales Console, Service Console, CPQ & Billing) and other internal systems, your daily responsibilities will include:

  • Case management: engaging with users at all levels of the business to resolve queries, providing first-line support
  • Permission control: setting up users on the systems and ensuring they have the relevant permissions
  • Data governance: making sure the data we have on the systems is accurate and gets updated regularly
  • Automating complex business processes:building flows, reviewing and managing current automations within the system, helping the team reduce tech debt
  • Providing administrative supportfor projects within the BOSS team
What You Will Have
  • Knowledge/ understanding of data structures (essential)
  • 1+ years experienceas Salesforce Admin (desirable)
  • ADM201 Salesforce certification (desirable)<span style="margin: 0px; p
  • APPLY NOW

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