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Student Services Administrator

Aston Students' Union
Job LocationBirmingham
EducationNot Mentioned
Salary£25,285 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Aston Student Union is looking for a Student Services Administrator with administrative experience and excellent communication skills to become a pivotal part of their friendly team in Birmingham.Student Services AdministratorBirmingham, B4 7BX

  • Full Time, Permanent
  • Salary £25,285 per annum
Please Note: Applicants must be authorised to work in the UKAston Students’ Union (SU) is a membership organisation for students studying at Aston University. The SU is led by elected student officers supported by a staff team. It is an independent charity and company that exists to impact positively on the life ofAston University students. The SU provides a range of services to enhance the student experience. Services are varied and include advice and support, a student representation framework, over 100 clubs and societies, an accommodation service and headline annualevents.Due to growth of the organisation and continued plans to enhance services to our beneficiaries and stakeholders, the Students’ Union is offering a vibrant and varied opportunity for a Student Services Administrator to support student sport and physical activity through the effective customer service, administration and delivery of administrative systems and processes.Principle Purpose of Job:
  • To be responsible for the administration for the Aston Athletic Union sports clubs, including the administration of the BUCS fixtures, results and transport.
  • To be part of the Student Activities and Voice team and be one of the first points of contact for general enquiries about sports clubs, societies, student reps and other activities.
Main Duties and Responsibilities:
  • To provide administrative support and coordination to the Aston Athletic Union sports clubs.
  • To coordinate the administration of transport and facilities for Athletic Union clubs taking part in British Universities & Colleges Sport (BUCS) competitions.
  • To provide excellent customer service.
  • To staff the office front desk, providing face to face support to student leaders and volunteers.
  • To play a lead coordination role in the administration the Students’ Union transport fleet. This includes fleet bookings and ensuring fleet maintenance and documentation is up to date.
  • Assisting with the training of club and society members and Student Reps.
  • Assisting with the organisation of events throughout the year including but not limited to the Welcome Fair, the Athletic Union Ball, Speak Week, SU Elections, the SU Academic Awards and the SU Awards.
  • Adhere to financial procedures and assist in processing all sale transactions for all Athletic Union Clubs and Societies.
  • Ensuring that key information and administration is kept up to date including volunteer information.
  • Administer request and update information on digital systems.
  • Preparing reports and research documents as required.
  • To carry out occasional work, outside non-standard hours to support events such as during Welcome period or other events.
Person Specification:The role would suit someone who:
  • Is enthusiastic, with a ‘can do’ positive attitude.
  • Is friendly and committed to providing excellent customer service.
  • Has a flair for communication with excellent written and verbal skills and the ability to adapt communication to a wide range of audiences.
  • Has excellent IT Skills and computer literacy, including working with Microsoft packages.
  • Enjoys working both within a team and independently.
  • Is innovative and enjoys offering new ideas.
  • Has strong attention to detail.
  • Has good organisation and time management skills
Benefits Package:
  • Pension; 7.5% Employer Contribution
  • Free NUS Totum Card.
  • 25 days Annual Leave + public holidays
Closing date: 12 noon Thursday 22nd January 2024Interview Dates: 1st February 2024 and 2nd February 2024Please Note: To be considered for this role you must include a covering letter. The covering letter should detail how you meet the criteria required for the role.Equal Opportunities: Aston Students’ Union is an equal opportunity employer that is committed to diversity and inclusion in the workplace.How to apply for the Student Services Administrator role:If you have the skills and experience required for this administrative position based in Birmingham, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letteror any supporting documents.No agencies please.Other suitable skills and experience includes Student Services Coordinator, Admin Jobs Birmingham, Administrator Birmingham, Administrator (Education), Student Services Support, Receptionist, Sports and Social Activities Administrator, Student ActivitiesAdministrator.

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