Station Planner

Job Description

Station PlannerHours: 30 hrs per week Mon-FriReporting to the Station Manager and Regional Planning Manager, the Station Planner will be primarily responsible for all roster design, implementation and management at Station level.Fundamentally, the key aspects of this role are to ensure rosters are built in an efficient way, in-line or improving on budget / re-forecasted expectations while maintaining key stakeholder engagement and meeting business demand.Job ResponsibilitiesThe following responsibilities are associated with this job role:

• Manage and maintain all customer Airline schedules
• Design, build and maintain all rosters at Station level
• Ensure all employees meet contractual hours and Working Time Directive is adhered to
• Build all rosters in line with Operational budgets / re-forecasts
• Maintain and check rosters using CW Rostering and GS Planning
• Manage Overtime as required
• Update any schedule changes and amend rosters accordingly
• Issue all Station rosters in a timely manner
• Support in establishing station staffing levels to meet contractual, safety and quality requirements.
• Design and manage staff training plans as and when required
• Maintain T&A with employee schedules, pay codes and annual leave
• Manage annual leave entitlements and allocation
• Supply Operational management with roster coverage
• Identify any Operational risks and raise to Senior Management
• FSC management and support as and when required
• Provide feedback to Regional Planning Managers about roster coverage and potential improvements, standard changes or any other issues

KEY PERFORMANCE INDICATORS

• Development, issuance and monitoring of planning and rostering content to meet operational demand in an efficient and cost effective manner.

Qualifications and Competencies

• Minimum of 1 years experience in a similar role or minimum of 3 years experience in ground handling operations.

• Intermediate proficiency with Microsoft Office

• Experience with Inform GS Suite is a strong advantage

• Experience of working in a performance management culture driven by KPIs.

• Ability to manage multiple simultaneous projects requiring frequent communication, organization, time management and problem-solving skills.

• Excellent written and verbal English communication skills; clearly able to articulate position with clarity at all levels.

• Results oriented with strong analytical and problem-solving skills.

• Ability to constructively challenge the status quo and manage change.

• Self-starter with a high degree of motivation and pro-activeness.

ESSENTIAL SKILLS

• Demonstrable experience in managing, monitoring and evaluating planning efficiency.

• Solid demonstratable experience of dynamic planning and rostering in a demanding,fastpaced, heavily regulated environment that focuses on service delivery.

• Strong people skills and an ability to forge excellent working relationships with a widerange of internal stakeholders.

• Well-developed organisational, decision making and analytical skills.

• Ability to use metrics to demonstrate Return on Investment (ROI) / Return on Equity(ROE)
• Proficient in Microsoft / IT Skills

The list is not exhaustiveand is not intended to restrict the scope of the job but clearly define a starting pointand may vary depending on location and local customer requirements.GDPRSwissport has strict obligations under the General Data Protection Regulation 2016/679 (the GDPR). Compliance is therefore a responsibility embedded in all roles. Specifically, however, you are required to actively support and assist the business with compliance,both in your daily duties and in respect of ad hoc projects and activities. You are expected to demonstrate good practice to direct reports, and actively promote a culture of compliance.DIVERSITY & INCLUSIONSwissport and its employees have a strict duty under the Equality Act 2010, not to be discriminatory in their treatment of colleagues and customers, on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity,race, religion or belief, sex, and sexual orientation. Compliance with equality and diversity principles is therefore a responsibility embedded in all roles. Specifically, you are required to:

comply with equality and diversity policies and treat all colleagues and customers with dignity and respect (including in virtual and digital environments);

respond positively, inclusively, and supportively to the different needs of colleagues and customers by reason of their protected characteristics;

report and act upon all instances of discrimination, harassment, and bullying;

proactively support direct reports to understand their responsibility for equality and diversity, including identifying and facilitating development where required. Ensure performance is measured against key performance indicators, to mitigate the riskof discrimination;proactively comply with, model, promote, and embed equality and diversity principles, in daily duties, project work, and strategic planning, to promote a culture of zero tole