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Service Delivery Manager

Coburg Banks Limited
Job LocationBirmingham
EducationNot Mentioned
Salary£60,000 - £65,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We are seeking a talented and experienced Service Delivery Manager to join a leading international organisation based in Birmingham.Our client operates in over ten countries and with a new Digital Technology Strategy in place, the company is looking to expand its Technology team.

  • Competitive salary of £60,000 - £65,000 per annum
  • Opportunity to work in a global organisation.
The Role:As a Service Delivery Manager, your responsibilities will include:
  • Leading the European Service Delivery teams, including customer support and incident response.
  • Managing the relationship between a large 3rd party IT outsourced provider and internal stakeholders across Europe.
  • Managing vendor solutions for delivery and support of applications and systems
  • Recommending changes or enhancements in available information technology or equipment
  • Managing staff selection, performance, development, and training processes
What are we looking for:The ideal candidate for the Service Delivery Manager role should have:
  • Experience managing a large scale IT Service Delivery function.
  • Fluent in both English and Spanish
  • Multi-site, multi-country experience
  • Strong managerial experience and knowledge that span the Information Service Delivery Function
  • ITIL Qualified
The Package:The Service Delivery Manager role offers:
  • A competitive salary of £60,000 - £65,000 per annum
  • Opportunities for professional development and training
  • Hybrid Working
If you are a seasoned IT professional with a passion for service delivery and a keen interest in technology developments, this Service Delivery Manager role is an excellent opportunity to bring your skills and experience to a global organisation.To apply, please submit your CV detailing your relevant qualifications and experience. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Keyskills :
ITIL: Spanish

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