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| Job Location | Birmingham |
| Education | Not Mentioned |
| Salary | £19,570 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Fresh Property Group are now looking to appoint a Customer Service Assistant to join Onyx, our brand new 1025 bed student accommodation scheme in Birmingham.Keeping exceptional customer service at the forefront of your mind, you will provide a responsive reception service and be the first point of contact for tenants and prospective tenants. Ensuring the reception and management suite is clean and tidy at all times, you will deal with customer enquiries by social networks, email, telephone and in person and undertake viewings, giving appropriate advice to potential tenants when required. The Customer Service Assistant will also receive and process payments, monitor and chase rent arrears and undertake inspections of the student flats and rooms, assessing condition for any re-charges.About YouWe’re looking for an individual who has excellent administration and compliant handling skills with experience of working in a customer focused environment; hospitality experience will be considered. With good organisational skills and a meticulous eye for detail, you will be competent using social media platforms and be experienced in Microsoft Office to include Word, Excel, Outlook and CRM Knowledge.About UsPart of The Watkins Jones Group, Fresh Property Group is a leading third-party manager of purpose-built residential accommodation. We work with developers, investors and universities to turn great buildings into great places to live.Why Join UsIn return for your hard work and dedication, we can offer you some extensive benefits which include; 25 days annual leave plus bank holidays pro-rata (increasing to 28 days with service), death in service benefit, season ticket loan, cycle to work scheme and perkbox.Working 8am - 8pm (Mon-Fri)and 9am - 5pm (Sat and Sun) on a rota basis