Senior Operations Manager - Birmingham

Job Description

Are you an experienced manager, adept at leading and developing teamsWould you like to work in a role that makes a positive impact on people and their communitiesConsider the role of aSeniorOperationsManageratReed in Partnership!We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employersand providing youth services.MainBase can be at any of the 4 West Central sites - however travel will be required between all sites.Must be based on site 3 days per week:Coventry, Hereford, Telford, BirminghamWhat is the role aboutThe Senior Operations Manager isdirectly responsiblefor the effective performance ofa number ofoffices and/or contracts.This includes ensuring that all actions are taken to ensure these contracts are delivered within budget and to agreed quality standards.Through remote,directand indirect management, the Senior Operations Manager should ensure adequateworkflowissues are addressed and milestones necessary for the participants journey (s) are achieved.A Senior Operations Manageris responsible fortheir teams and his/her strict adherence tothe guidelinesin accordance withthe programme’s requirements and Reed in Partnership’s policies and procedures. This is not an exhaustivelistand a Senior OperationsManager will be expected to carry out any other duties as may be specified by the line manager from time to time.This profile is non-contractual.Just some of your day-to-day responsibilities will includePeople Motivation, Coaching and DevelopmentSenior Operations Managers ensure the smooth running and productive dynamics of their teams by acting as a lynchpin between all key individuals andteams behind/within theparticipant1sjourney to Employment Education or Training.Performance Management and deliverySenior Operations Managers manage their teams bymonitoringall elementsof thesales management process, motivating,ensuringand supportingco-members toperform effectivelytheir roles in supporting participants into and sustaining in employment educationand training.Relationships and Stakeholder ManagementSenior Operations Managers develop andmaintainprofessional relationship with internal stakeholders as well as with employers and wider Employer organisations.Finance and FacilitiesSenior Operations Managersare responsible forthe management of financial resources and facilities within their remit.Quality and Continuous ImprovementSenior Operations Managersare responsible forthe continuous improvement at the team level and contribution of continuous improvement at the organisational level.What’s in it for youAlongside a generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. All travel for sessions will be reimbursed, and you will have access to the full rangeof Reed Wellbeing benefits, which include: