Securities Team Operations Manager

Job Description

Securities Team Operations Manager BirminghamAs a Barclays Securities Team Operations Manager, you will have full oversight of Performance management for Team Leaders and Process Expert direct reports. Within this role you will develop, coach & motivate whilst also managing the collateral journey forboth BUK and BI clients. The Collateral Function process case transactions with a range of complexity across multiple processes, suppliers & system components operating within the PCB Product range. Barclays is one of the worlds largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive and creatingfinancial and digital solutions that the world now takes for granted. At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, anchor,days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please notethat as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. What will you be doing • Managing Collateral business unit, setting goals, being responsible for performance management, development, coaching, training, and motivating of the Collateral Unit • Being the key stakeholder contact point within the function, acting with autonomy re all issues relating to Collateral case escalations/risk events/SLA/Quality • Owning the Collateral Function service metrics including transaction management, overtime budget control and service outcome reporting • Being responsible for day-to-day decisions re capacity management to ensure procedures and processes are followed and appropriate support provided • Handling oversight of processes to ensure effective Collateral query resolution, onshore escalations and workflow activity • Being responsible for the collateral Function service metrics including transaction management, overtime budget control and service outcome reporting What were looking for: • Experience in the financial services industry, specifically business lending and security • Some team management exposure • Excellent knowledge and experience in operations management and leadership • Excellent relationship skills - ability to build relationships with teams and third parties e.g. Solicitors Skills that will help you in the role: • Excellent organisational skills, ability to prioritise task and meet deadlines • Good commercial awareness Where will you be working Barclays Snowhill is at the heart of the professional district and commands a workforce of around 1000. With great transport links to Birmingham Grand Central and Snowhill train stations as well as the local metro. Our office has a dedicated staff coffee shopand deli and break out areas for staff. There is also a presentation theatre for client and staff events. Our office boasts a great working environment as well as opportunities to network across the city.