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SALES SUPPORT ADMINSTRATOR

Job LocationBirmingham
EducationNot Mentioned
Salary£23,000 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

SALES SUPPORT ADMINISTRATOR - BIRMINGHAMFULL TIME – PERMANENTSALARY UP TO£25,000Pertemps are recruiting a Sales Support Administrator for our client in North Birmingham to help support the sales team.My client is looking for someone who has previous experience working within an Industrial/Metal components industry. The ideal candidate will have worked along side Key Clients/ Customers, maintaining solid relationships with internal and external stakeholders.Duties of the Sales Support Administrator:

  • Manage incoming web and sales orders & incoming calls.
  • comprehensive and effective service to our customers.
  • Maintain contact with line manager, sharing feedback and customer sentiment with other office staff and external teams as required.
  • Appropriate use of the CRM, internal databases and leads generated by our marketing team software to identify potential targets and new opportunities.
  • Assist external sales staff with management of existing customers and new customers.
  • Identify opportunities to provide support to key customer
  • Provide timely quotes and follow up with a view to winning new business, monitor and update all projects on the CRM Stockmaster system.
  • Working with relevant departments to ensure the smooth progress of orders and timely delivery of goods.
The Person SpecificationExcellent telephone manner to compliment strong written communication skills.
  • Enthusiastic, proactive, and organised individual with good use of initiative.
  • Ability to communicate effectively.
  • Resilient and determined to succeed in a competitive, challenging environment
  • Computer literacy and comfortable in the use of software packages such as the Microsoft Office Suite.
  • Motivated to develop a clear understanding of our product ranges to the level that you can highlight how our products are superior compared to our competitors.
  • Always present a positive outlook towards the company and its values
  • Experience of office-based environment would be preferable.
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