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Sales Support Administrator

BRELLIS RECRUITMENT LIMITED
Job LocationBirmingham
EducationNot Mentioned
Salary22,000 - 24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job Title Sales Support Reporting to Office Manager About our client Our client is one of the UKs leading suppliers to the construction and building trade.Established over 25 years ago, they have amassed a wealth of experience within the architectural and specification market and possess expertise in the automotive retail, hotel and leisure, office and workplace, swimming pool and spa, and restaurant and barindustries.In addition, they specialize in anti-slip floor tiles that are suitable for wide variety of applications, including commercial kitchens, changing rooms, showers, toilets, and pools.Core Values:Progressive - We are constantly evolving; change is viewed as a positive trait, and we are at the forefront of innovation in our marketAdaptable - We are nimble, able to react positively to changes in our market and have the flexibility required to meet client needsEnergetic - We do it with passion, energy, and driveExperts - We are experts in our market, knowledgeable in our products and skilled in our individual roles within the businessAmbitious - We show a strong desire and determination to succeed and demonstrate high personal aspirations to achieveProud - We share and celebrate our collective success, and take satisfaction for our individual contribution to the businessUnited - We work together to achieve our goals, and co-operate our efforts together in the interests of the businessOverview and Objectives of the Position:Working with the internal and external sales team to provide full administrative support to adesignated Area Sales Manager and excellent customer service to external customers.A varying range of administrative duties are required.Key Relationships:

      Customers
Area Sales ManagersInternal Departments - (Such as but limited to) Orders, samples, WarehouseManagement & Senior Management TeamKey accountabilities:
      To answer the telephone and assist with general enquiries
Process architect/contractor sample requests, including web requests as required by yourdesignated Area Sales Manager
      Order in samples from suppliers as required, monitoring the orders progress, and liaising with Samples department and Area Sales Manager regarding its receipt
Cleanse sample report for Area Sales Manager to monitor our initial enquiry opportunitiesProduce pricing quotations, including initial quotations and cloned quotes to non-corporate and corporate customers as requiredRaise Stock loaders through Filemaker system for new product not in SAP to enable a quotationRequest PTV/SRV/NCS tests on various products through Filemaker system, then forward the relevant results/certificates as required by your designated Area Sales ManagerProcess factory registrations and reservations as requested by your designated Area Sales ManagerProvide product specific data sheets as requestedProvide Cleaning and Maintenance Schedules as requiredContinuously updating and maintaining an accurate CRM database in SAP of project opportunities and business partner detailsUse of Microsoft Teams to store project specific sales data to support project enquiries in SAPAlong with designated Area Sales Manager and Project Tracking team ensure accurate use of Outlook, Teams & SAP to ensure all client appointments are logged & follow up calls/emails plannedCompose letters/e-mails as requested by Area Sales ManagerCarry out further tasks as may from time to time be delegated to you by your manager and Sales ExecutiveQualifications, Experience and Personal Qualities:
      Outstanding communication and interpersonal skills, both written and verbal, to motivate and encourage staff, to deal effectively with internal and external contacts ranging from executive to administrative levels, and to produce effective summaries and reportsas required
Highly motivated self-starter, with a positive, professional attitude, strong work ethic, and critical attention to detailEvidence of strong analytical skills and strategic thinkingHigh degree of personal integrity and professional accountability
  • Previous use of SAP would be an advantage but not essential
Language Skills
      Excellent verbal and written English
Knowledge of other languages are an advantageKey Words:Sale, sales, sale support, sales support, customer service, service, support, SAP, architect, contractor

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