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Receptionist

Zachary Daniels
Job LocationBirmingham
EducationNot Mentioned
Salary£10.42 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Main Duties:This is a fantastic role, based in Head Office in Aston, this role involves being the first point of contact for all customers, clients and visitors.The Receptionist will also work alongside the administration team to assist with general administration tasks and duties.More specifically the receptionist will be responsible for:

  • Welcoming all guests promptly upon arrival as per company standards.
  • Ensuring all guests and visitors are recorded within the visitors log.
  • Logging customer details and verifying account details before permitting the customer entry to The Cash & Carry.
  • Answering phone calls, dealing with enquires and directing calls to the right departments.
  • Taking messages on behave of customers and suppliers and directing them to the right individuals.
  • Ensuring to deliver a high level of customer service whether that is in person or over the phone.
  • Contacting existing customers to inform them of upcoming promotions.
  • Enrolling new customers by creating new customer accounts, verifying their documents and logging details with accuracy.
  • Ensuring all post is sent out and logged on to the post logs.
  • Maintaining the general filling system including scanning documents into the correct databases and photocopying documents.
  • Support the administration team with preparing purchase orders and checking credit notes.
  • Responsible for ensuring the reception area is kept well maintained at all times.
  • General ad hoc admin duties.
Essential Requirements:
  • Previous experience as a receptionist
  • Be able to use their initiative.
  • Have strong Microsoft Excel, Word and Outlook skills.
  • Have a flexible approach to tasks and workload.
  • Ability to communicate effectively verbally and in writing.
  • Exceptional customer service experience.
  • A proactive "can-do" approach, with a desire to work at pace.
  • A strong attention to detail and ability to plan and prioritize effectively.
  • Ability to work well within a team to ensure smooth running of the office functions.
Period of work:
  • 45 hours a week
  • 6 days - Monday to Friday with one day weekend cover
  • Based in Aston, Birmingham
Salary:National Minimum WageBBBH29443** NOTE - All emails from will be sent from the following domain @zacharydaniels.co.uk & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information **

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