Quality Officer

Job Description

Are you an experienced Quality Officer looking to join a fantastic brand with a reputation to match With an attractive salary on offer of up to £33,000 this permanent opportunity is to ensure effective quality assurance support to the quality manager& responsible person (RP) for the Good Distribution Practice (GDP) and ISO 9001 operations of the UK business to ensure compliance their clients, all external bodies and their own internal standards.Responsibilities:

• Work closely with the Quality Manager / Responsible Person to ensure that compliance to the regulations are upheld.
• Assist in the day to day management of the quality system to ensure compliance against GDP and ISO 9001 requirements.
• Provide Quality Assurance (QA) support to initiate, engage and escalate critical and major compliance issues through QMS processes, including deviations, CAPAs and change control.
• Manage and monitor the KPIs for the business, identifying trend areas and communicate to key stakeholders to drive improvement.
• Co-ordinate audits in preparing and participate in hosting both internal and external audits with customers and regulatory authorities.
• Support the maintenance of the annual supplier evaluation schedule to ensure compliance to process and QMS.
• Support client onboarding and project implementations ensuring compliance to QMS activities including validation.
• Liaise with all relevant stakeholders to ensure they are up to date and trained on QA systems, processes and changes.
• Ensure that queries/issues are investigated and resolved including improvements, corrective and preventative actions in a timely fashion to minimise risks and costs.
• Act as a quality assurance point of contact for the internal departments and customers to ensure compliance.
• Previous quality assurance experience
• Experience of reviewing SOPs, working instructions and quality agreements for customers and suppliers
• Experience of working directly with customers and auditors
• Presentation skills
• Liaise with suppliers to ensure compliance to GDP activities and maintenance of GXP systems.
• Support with the ongoing compliance with the European Quality System, report KPIs into EU QA team and attend monthly / quarterly meetings when required
• Train and provide assistance to business functions on quality procedures, protocols, and documentation

Desired Skills (though full training will be provided as necessary)

• Experience and/or knowledge of Good Distribution Practice (GDP)
• Experience and/or knowledge of ISO 9001 and ISO 13485
• Experience within the medical devices, pharmaceutical or healthcare sector
• Experience in resolving customer complaints
• Experience of deviation and CAPA resolution

Entry Criteria:

• Excellent IT skills
• Excellent communication skills
• Previous Quality Assurance experience
• Strong attention to detail

Behaviours:

• Keen to take responsibility and able to work without supervision, promote the quality right first time culture
• Able to work with strict time pressures
• Able to demonstrate a strong quality mentality, and understand that some things must be acted upon with urgency and immediacy
• Excellent attention to detail, and patience with repetitive activities
• Enthusiasm and a confident personable manner
• Well organised and reliable

The Quality Officer will attract a salary of up to £33,000 working Monday to Friday 08:30AM - 5:00PM.Interested Please click apply or call Hayley Whitehead and Birmingham Hagley Court Industrial Division today!