Programme Administrator

Job Description

Wilmington PLC are looking for a Programme AdministratorProgramme AdministratorLocation: Birmingham - B24 9FDSalary: £25k - £28k DOETerm: Full Time, PermanentWhy do we want youYou will ideally have previous experience working within an educational, awarding or assessment organisation and bring excellent administrative, communication and project management skills to support a high performing team.You will be confident in the process of assessment development, as well as have excellent project management skills to oversee key changes which will further benefit and enhance the organisation.You will ideally have knowledge of on-screen and on-line testing systems.This role is an incredible opportunity for someone who is keen to take ownership over a growing area of work. If this sounds like you, please do read on!A bit about us.Wilmington plc is a company with a difference. Our core purpose is helping our customers to do the right business in the right way. Over the years weve grown by acquisition developing a portfolio of businesses who provide GRC and regulatory compliancesolutions to enterprise customers and professionals across the globe. International Compliance Association (ICA) is one of them!ICA is the leading professional body for the global regulatory and financial crime compliance community. Since 2001, ICA has enhanced the knowledge, skills and behaviour of over 150,000 professionals all over the world either through their internationally-recognisedportfolio of professional qualifications and training.Main Purpose of RoleICA is a provider for the development and delivery of high-quality assessment for a range of qualification levels and subject areas. Internally, this role is known as a Test Creation Officer who is responsible for the development, publication and maintenanceof assessment materials.Key areas of responsibility include:- Creation of online examinations- Sign-off and review process for assessment materials- The publication of assessment materials to candidates- Scheduled reviews and updates of exam item banks- Creation of reports and data relating to exam outcomes and student performance- This will include providing an organised approach to the management and implementation of online test development and assessment production, and liaising closely with other external partners and colleagues.- As the Test Creation Officer is a new role, you will have the opportunity to bring your own ideas to enhance the process for assessment production, including engaging and building relationships with external and internal stakeholders.- You will work closely with the Head of Assessment and Assessment Operations Manager to ensure that all assessment production and publication activity is carried out to schedule and compliant with the requirements of all regulators and regulatory bodies andinternal policies, procedures and KPIs.- You will ensure collaboration remains a key focus within the team itself as well as across the organisation and externally, leading by example with a true passion and enthusiasm for developing and delivering high quality products and assessments.Skills and Experience Required- Experience of working in education/training or with qualification assessment would be an advantage but is not essential.- Experience working in a customer facing role offering exceptional customer service.- A methodical, best-practise approach to project management and servicing customer requirements- Communicating and building relationships (with both internal and external stakeholders)- Excellent organisation and timekeeping- Experience using Microsoft Work and Excel- Experience working with an internal datasbase- Experience producing high quality and accurate information- Strong communication, both written and oral- The ability to work under time pressure and meet deadlines- Meticulous attention to detailAs a portfolio Company, we are all different at Wilmington. We understand the power of bringing difference together and we celebrate the innovation and creativity it brings through diverse experience, knowledge, and perspectives.

Keyskills :
Senior AdministratorMedia AdminProgramme AdministratorSystem Administrator