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Product Owner

National Express
Job LocationBirmingham
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Join us on the Journey... We are looking for a Product Owner who is a clear thinker with vision, energy, attention to detail and drive, to manage and improve one of our key customer facing products. The role is maternity cover - for up to 1 year.What youll do...

  • Champion the product vision, engaging and garnering a passion for the product from the team; ensuring all team members understand priorities from a business and customer perspective
  • Comfortable and confident making fast paced decisions and ensuring that the product is aligned to business outcomes, solves customer problems and provides a great user experience
  • Manage the Product Roadmap; managing and coordinating discovery activities and forging strong relationships with stakeholders across the business that feed into the roadmap
  • Ensure a continuous pipeline of new features and regularly communicate product success to stakeholders
  • Create and maintain a Product Backlog to facilitate the product vision and support the overall business strategy, encompassing both product specific and cross product initiatives
  • Perform the Scrum Product Owner role within our product squad - playing an active role in ceremonies and ensuring that the product squads are focusing on the highest value initiatives, from a customer, technology and business perspective
  • Set and own various metrics related to your area and monitor the impact of new releases
  • Be the voice of the customer within the squad, and build strong relationships with key stakeholders in order to effectively represent their needs
  • Play an active part in ensuring product uptime and high quality experience for our customers
What were looking for...
  • Experience working in digital product management, in a similarly fast paced and growing business
  • Ideally experience as a Product Owner
  • Experience working on a complex product encompassing multiple business rules and logic
  • Agile and or Scrum experience
  • Passionate about solving problems for our internal and external customers
  • Understands the Customer Experience landscape and is able to articulate key moments of the customer journey, and how these relate back to the product
  • Experience within the transport sector or Account experience is desirable but not essential
  • The team culture is friendly, passionate, positive, focused and committed to progress across our processes and products, with a high sense of ownership - this is what we are looking for with all new hires
In return, we offer a wide range of benefits such as...
  • Company pension
  • Free travel
  • Access to NX Health Bus
  • Employee Assistance Programme
  • Variety of deals and discounts available through NX online portal

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