PMO Lead

Job Description

to closure. They will act as a source of guidance, governance and metrics on global programmes/projects supporting the Programme Manager for strategic decisions. They will lead a team of Project Services Officers and Programme and Project Services Analystsworking on the same programme or projects related to the programme. They are responsible for adherence to the Change Framework using standard project management tools such as Clarity.Transformation:The role holder will work in UK Transformation team, which manages the cross line of business (“xLOB”) transformation activity within the UK. Delivering complex change across within UK across business lines, including system, people and process changes, ensuringthe change programmes adhere to the change standards laid out by and using mandated tools and methods.Function:UK Transformation sits within UK COO supporting priority change initiatives across UK entity.Knowledge & QualificationKnowledge·Strong knowledge of Change Frameworks, methodologies and best practice techniques ·Strong knowledge of the project/programme/change lifecycle ·Strong knowledge of banking and understanding of how change drives benefits, its customers and other stakeholdersExperience·Experience of working in a change environment as PMO/PM ·Strong verbal and written communication skills and solid experience in face to face presentation ·Strong knowledge of MS Office, Group standard tools (Clarity, Sharepoint, GPDM, etc)Capabilities·Agile Experience ·Business Case & Benefits Realisation ·Delivery at Pace ·Engaging and influencing with Customers/Stakeholders/Colleagues ·Delivering Change Through People ·Developing People & Teams ·Financial and Budget Management ·Global Mindset ·Managing and Developing People & Teams ·Managing Change and Implementation ·Managing Programmes & Projects Inc. Risks & Issues Management ·Problem Solving & Critical Thinking ·Tracking, Reporting & GovernancePrincipal Accountabilities: Operational Performance·Plays active role in development and monitoring of a well-defined project/programme plan, identifying the key milestones and engaging with stakeholders to assign roles/tasks responsibilities.Works closely with stakeholders to develop programme/ project keydocuments (such as plan, roadmap, etc.)·Actively engages in programme / project resource management·Works with the Programme / Project manager to ensure programme/project team follows all quality assurance processes, Change Framework and uses Group standard tools·Tracks, reviews and controls programme/project progress and performance at clearly defined points in the process ensuring the programme/project is delivered on time, within budget; anticipating potential risks and issues, putting mitigating actions into placeto prevent delivery stalling and escalating as appropriate·Is able to prioritise tasks to deliver on time, ensuring high quality of deliverables; understands programme/project dependencies; is able to manage workload with limited supervision; looks ahead to remove delivery roadblocks·Uses analytical tools and techniques to prepare and analyse management reports which adhere to the three key parameters (ACT) –Accuracy, Completeness & Timeliness; identifies factors that are putting the programme at risk·Supports the Portfolio / Programme Project Manager with closure activities, including post project review and handover·Produces deliverables of a high quality (well structured, insightful, no errors) and with sufficient review time and appropriate response to feedback