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Outbound Telemarketers

Major Recruitment
Job LocationBirmingham
EducationNot Mentioned
Salary£10.42 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Major Recruitment are currently recruiting for experienced Telemarketers to work for one of the UKs largest independent research and analytics agencies.The purpose of the role is to make outbound calls to conduct professional Market Research interviews with respondents over the phone to the highest quality standards and to agreed daily targets.This is a high-volume outbound calling role! Please note you will be working from home, so you will need to have your own windows laptop or desktop computer with 4GB Ram and a 4 thread CPU 8mbps download and 5mbps upload internet speeds (no MacBook, Chromebook or IPAD). You will also need yourown Bluetooth USB headset. You won’t be able to pass the initial IT test if you don’t have the correct equipment/software.Hours of Work Monday - Friday 09:00am - 5:00pm with some flexibility if required.Rate of pay £10.42ph with bonus potential.Main Duties

  • Contact businesses and residential contacts to collect information of their views and opinions on specific a subject.
  • Conducting interviews in the highest quality standards and working to agreed Key Performance Indicators
  • High volume of outbound calls, you will be expected to make up to 30 calls per hour.
  • Complete surveys in a timely manner ensuring all information gathered is accurate and recorded correctly.
  • Supply project related feedback and observations to team manager
  • Dealing with any problems/complaints that arise
  • At times you may be required to assist with other departments of the business
Candidate Requirements
  • Must have at least 1 years’ experience within an outbound sale or call centre role.
  • Excellent negotiation skills
  • Excellent communication skills both verbal and written.
  • Have the ability to cope with a high volume of outbound calls.
  • Must have experience and the ability to rapport build and overcome objections.
  • A proven track record of achieving targets.
  • Excellent time keeping and attendance.
  • A positive and resilient approach
  • Previously worked as a Market Research CATI interview is advantageous.

Keyskills :
CallsCommunication SkillsNegotiationResearch

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