Operations Director

Job Description

Job Title:Operations DirectorLocation:Kings Norton, BirminghamSalary:Excellent Salary and benefits available Jonathan Lee has a fantastic opportunity to help support one of the leading Engineering companies in the Midlands in their search for a new Operations Director.This role will work directly with the Managing Director to facilitate a growth plan that delivers a greater geographical and specific customer reach, meets increased turnover and profitability demands and expectations whilst nurturing a culture of continuousimprovement across specific areas of the business.Key Responsibilities

• Liaise with the Managing Director to make decisions for operational activities and set strategic goals
• Plan and monitor the day-to-day running of business to ensure smooth progress
• Supervise staff from the operational team and provide constructive feedback
• Evaluate regularly the efficiency of business procedures according to organisational objectives and apply improvements
• Manage procurement processes and coordinate resources allocation appropriately
• Oversee customer support processes and organise them to enhance customer satisfaction
• Review financial information and adjust operational budgets to promote and improve profitability
• Revise and/or formulate policies and promote their implementation
• Manage relationships/agreements with external partners/vendors
• Evaluate overall performance by gathering, analysing and interpreting data and metrics
• Ensure that the company runs with legality and conformity to established Group systems

Person SpecificationExperience and Knowledge - Essential

• Able to demonstrate a strong commercial and operations management background.
• Completion of a recognised engineering qualification or time served trade apprenticeship
• Proven record of success in a similar role within an industrial and/or manufacturing environment.
• Extensive experience defining and managing best practice in respect of both financial and operational management
• Experience of successful management of large as well as small/medium budget projects within tight financial circumstances and in a competitive environment
• Ability to build strong relationships both internal and external
• Experience of customer and stakeholder management
• Demonstrate ability to understand engineering drawings
• Demonstrate full understanding Health and Safety practices
• Understand and be able to create Risk assessments and Method Statements (RAMS)

Experience and Knowledge - Desirable

• Experience of working in the Food and Beverage industry would be advantageous
• Experience of successfully managing large revenue and multi-disciplined projects in a competitive industrial environment
• Experience in setting/contributing to strategy
• Experience of effective policy development

Skills and Attributes:

• Well developed leadership and management skills with excellent influencing capabilities.
• Strong customer service andcommunication skills
• Able to work closely with clients and their representatives
• Must be enthusiastic and self-motivated
• Works well under pressure with an ability to prioritise workload, multitask and deliver to deadlines
• Team player who focuses on contributing to and optimising the team output
• Sound judgement and decision making capabilities
• Professional hands-on individual who is reliable and flexible in their approach to work
• Excellent time management and organisational skills
• Ability to take ownership and accountability without daily guidance
• Excellent interpersonal skills with ability to build relationships
• Professional manner with strong command of the English language
• Strong ability to demonstrate problem solving, a driver of continuous improvement.
• Keen eye for accuracy and attention to detail with a methodical approach
• Flexibility and desire to learn and develop skill set

Qualifications:

• Completion of a recognised engineering qualification or time served trade apprenticeship
• Membership of a relevant certified body or possession of an appropriate Management Qualification is desirable

If you are interested in applying for this role or would like more information, please contact Teresa Anderson on (Direct Line) or your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy establishedin 1978.Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.