Operations Assistant

Job Description

Operations AssistantCirca £12.50 per hourZero hours, until 24 December 2021BirminghamWhat if you could join our customer focused team at our award-winning venue in BirminghamWhat if you could support the team deliver our successful eventsWhat if you were our Operations AssistantAt the IET, making our world a better place starts by creating a better place for our people. At IET and youll have more than just a job. Our work is exciting and challenging, connecting the people who solve the problems that matter. It means working withus has real meaning and impact, and youll grow - professionally and personally - in ways you never thought possible. Were also making significant investments in our people, including providing a modern, vibrant workplace and embracing hybrid working.What youll be doing As the Operations Assistant,youll be responsible for ensuring all internal and external areas of the venue are kept clean and tidy. Youll support with meeting room set up and assist with other operational activity as well as catering support during peaktimes.What we hope you can bring to the role Youll be an excellent communicator with a passion for providing exceptional customer service. Youll have some knowledge/experience of room set up and with general venue assistance.Wed love to get to know youIs Imposter syndrome creeping in Dont worry - wed rather hear from you this time than not hear from you at all! Read on for a little more information about the role; but also, keep in mind that were open to discussing flexible ways of working, includingreduced hours and working in an agile way, supported by a hybrid working framework that allows you to find the best place to do your best work.A little more about the role

• To ensure that all meeting rooms, corridors, toilets and external areas are kept clean and tidy.
• Role involves manual handling, heavy lifting & moving furniture.
• Stock control of all washroom requisites and pads & pens and notify the Senior Events Supervisor or Manager when stock needs replenishing.
• Maintenance of all flooring within the building; carpets, wooden and tiled
• To be able to use the RDZ database to check the workload and be able to print worksheets off when required
• Provide assistance to set up and maintain meeting rooms to the required layout and specifications including table and chair requirements.
• Provide assistance to key areas of the business including delivering AV equipment, laptops, projectors, screens, Flipcharts, Microphones and any other equipment that maybe required.
• Assist the catering department during their peak times, tasks involved will be dishwashing, clearing rooms after use, setting catering up in rooms, assisting catering team with putting out food, removal of waste, taking delivery of food containers fromcontract caterers and replenishing stocks when necessary
• To remove all rubbish/waste and ensure refuse collection occurs on the contracted dates.
• To be responsible for all for all deliveries and to check items and amounts against the appropriate paperwork before signing off and place goods in the appropriate storage areas.
• Maintaining tidiness of the car park and the courtyard, clearing litter etc., layout salt down and clearing snow during the winter months.
• Maintain tidiness and rubbish levels around the building on a daily basis, making sure overflowing bins are emptied and clients waste is disposed of, making sure all areas are clutter free.
• Check toilet facilities for hand towels, soaps, and toilet roll levels and replenish when necessary
• Ensure all storerooms are maintained to a tidy and workable standard

A little more about what were looking for

• Excellent customer service skills
• Sound organisation skills, with the ability to multi-task and work with minimal supervision.
• An excellent communicator, telephone and in person
• Smart and well presented at all times.
• Ability to work flexible hours

What if you could be you The IET is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. To find out more, head over to our Work for the IET site.

Keyskills :
CleaningCustomer ServiceOperational SupportVenue Management