National Account Manager

Job Description

Do you have a passion for building great relationships and maintaining themIf you have experience as a NAM or Sales Manager and are looking for a new challenge as a National Account Manager, then look no further.Copart are looking for National Account Managers to compliment and grow an already established team.The Insurance Sales team are responsible for retaining and growing customer accounts, whilst increasing revenue through additional services and reducing cost to serve by identifying process improvements. Delivering exceptional customer service through buildingand maintaining strong customer relationships.Working with all areas of the business to deliver the best outcome for our customers, their policy holders and Copart.The National Account Manager will work with other peers in Insurance Sales and be supported by an office-based support team to enable a focused approach on our growth. Working with team mates across all areas and at all levels of our business you must bean excellent communicator and motivator with a highly collaborative style.This is a pivotal role within the sales function taking responsibility for managing multi-level relationships and commercial negotiations with a portfolio of existing insurance, credit hire and accident management customers, fully understanding and deliveringtheir requirements through effective communication to the businesss operation and other departments. There is also a critical requirement to enhance the portfolio by actively seeking out new business opportunities as well as process improvements and sellingin additional services to increase revenue and ultimately profitability.Key responsibilities:

• Manage the day-to-day requirements of a portfolio of seller accounts including major UK insurers, credit hire and accident management companies
• Liaise with internal departments to ensure the delivery of services to the customer base
• Conduct account reviews on a regular basis in line with the size and requirements of the account and meeting seller requirements
• Manage account strategies through account plans and regular reviews

• Manage market reviews and tenders through to retention
• Commercial strategies - collate commercial proposals, including additional services and profit enhancement opportunities
• Take ownership of contract execution

• Manage an effective multi-level contact strategy to ensure the maximum exposure for Copart across each customer, including but not limited to Managing Director, Sales Director, senior operational colleagues and claims/salvage teams
• Maintain events and hospitality records as necessary
• Complete weekly reporting and be responsible for managing the effectiveness of all data on the companies CRM tool
• Grow accounts and own the development and selling of new products and services
• Develop new relationships and new business with new customers
• Obtain required sign offs for implementation of new business or changes in commercial terms ensuring compliance with all audit requirements

Keywords: National Account Manager | Account Manager | Sales | National Sales | Customer Relations | Account Management | Customer Accounts | Client Retention | Contract Management | Tenders | Negotiation | Reporting | Strategic | Automotive | Auction |Stakeholder Management | New Business Benefits Car Allowance / PMI - Family Cover / 25 Days Holiday Essential Skills

• At least 5 years experience of significant account management in a similar or relevant industry
• Extensive knowledge of the automotive claims processes
• Sound ability to create presentations within PowerPoint
• Good operating knowledge of both Excel and Word
• Good commercial and planning skills
• Excellent relationship management skills
• Desire to find new opportunities and drive through to conclusion
• Good farmer with hunter instincts
• Self-starter with ambition and drive
• Flexible approach

Desirable Skills

• Experience of the auction industry

About Company Copart UK Limited is a NASDAQ listed company and a global leader in vehicle remarketing and recycling. In the UK we handle over 400,000 vehicles each year through our patented online auction platform. Copart is a critical outsource partner to all of theUK motor insurance companies, providing essential services that relate to the UK transport infrastructure by collecting, transporting and storing accident damaged vehicles and is also intrinsic to the waste management, recycling and disposal of end-of-lifevehicles which has been deemed critical and therefore we have remained fully operational whilst ensuring social distancing measures are met, during the current COVID-19 pandemic.Copart is committed to promoting equal opportunities in employment and to avoiding unlawful discrimination in all aspects of employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital orcivil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We value the differences that a diverse workforce brings to our Organisation.

Keyskills :
National Account Manager | Account Manager | Sales | National Sales | Customer Relations | Account Management | Customer Accounts | Client Retention |