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Job Location | Birmingham |
Education | Not Mentioned |
Salary | £22,774 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
At AX, we are looking to introduce a Motor Assist Advisor to deal directly with both fault and non-fault accident customers affiliated to the Company’s Motor Assist offering, providing a high-quality end to end motor claims management service.The role is 37.5 hours per week, with work on a rotational shift basis, with shifts between 8.00am-6.00pm Monday- Saturday on a rotational basis.A little bit about usAX is an accident assistance and after care service provider who deliver replacement vehicles to customers who have been involved in non-fault accidents.We pride ourselves on keeping drivers driving and being experts at caring for people and cars. Our values of Inspired to Innovate, Always Respectful, Fully Accountable and Delivering Delight are embedded into our culture which puts people at the heart of everythingwe do.We have a strong culture that puts colleague wellbeing first and believe that developing and engaging with our colleagues is fundamental to ensure we provide an industry leading service to our partners and our customers.AX Motor AssistAt the end of 2021 we launched our incident management service, AX Motor Assist.Supportingfleet and leasing companiesand their customers, as well as commercial and private-lines insurance brokers and their clients, franchise dealer groups and OEMs (Original Equipment Manufacturers), AX Motor Assist is a technology-driven,end-to-end claims management service, through to vehicle repair and completion of the claim, AX Motor Assist will support fleets and their drivers through every step by arranging roadside recovery when required, organising replacement mobility, minimisingvehicle downtime.As a Motor Assist Advisor, your responsibilities will include: