Learning Design and Project Intake Manager, Human Resources, Enabling Functions

Job Description

Your opportunityThe development of our people is a key component of our People Priorities, and our Employee Value Proposition. Our role is to support the performance and growth of around 20,000 colleagues that collectively comprise Deloitte UK.Our Talent and Learning mission is to "Measurably improve the experience and performance of colleagues at Deloitte". Learning is a vital component of our employee experience proposition and the role of the Learning Design and project intake manager is tosupport the Learning Design team to ensure that the learning content we produce makes a measurable contribution to their experience and performance.The Learning design and project intake manager is responsible for both designing high impact learning that aligns to our learning mission and managing the intake of projects to the Learning Design project portfolio - working with third parties and our offshoredesign team to ensure timely, cost-effective delivery of digital learning and performance support resources.We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.Are you looking to return to the workplace after an extended career break For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of 2 years or more. If this is relevant for you, just let your recruiter knowwhen you make your application.Your role

• Reporting to Head of Learning Design, you will manage your time across a number of different focus areas. These will include:
• Being the lead learning designer on high-impact learning initiatives
• Managing the intake of new projects to the project portfolio following the learning governance model
• Managing the day-to-day activities on the learning design project portfolio
• Supporting the Learning Design and strategy manager to implement and maintain our vendor strategy

Specific responsibilities

• Design high-impact learning that identifies and addresses clear business issues and demonstrably improves the performance of our colleagues
• Act as a key point of contact for colleagues across UK Learning, the wider business, Learning Design Services (India) and external vendors
• Project managing day-to-day activities across the learning design project portfolio - ensuring all systems are kept up to date with project progress
• Identifying areas of risk on projects and escalate as appropriate
• Ensure project governance process is followed
• Financial management across the portfolio of projects - ensuring activities are completed in a timely manner and that all stakeholders are kept up to date as needed
• Support on the vendor strategy and onboarding process

Your work, your choiceAt Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiterabout the working pattern that works best for you.Location: FlexibleWork pattern: Permanent/Full timeOur team members work a variety of agile working patterns. Tell us what arrangement works for you and well try to accommodate.Your professional experience

• Demonstrable experience of user-centered design methods, including user-journey mapping, user experience design, personas and user-testing
• The ability to participate in creative and design conversations, introducing new thinking and ensuring the best design outcomes
• Highly organised with a strong project management ethos to sequence work and ensure priorities are aligned to team members with the right skills and attributes
• Substantial experience of working successfully with people across different levels within an organisation with the confidence to challenge/question when needed
• Experience of working with monday.com
• Demonstrable experience of developing a wide variety of learning including in-person experiences and a wide range of digital assets such as video and audio media types, Web pages and apps
• Demonstrable experience of developing eLearning material and online assessments
• Experience of managing development utilising rapid development tools (e.g., Articulate, Captivate, Camtasia)

Your service line: Enabling Functions At Deloitte, were all about making an impact that matters, together. And nowhere is this moreapparent than among our 2,000 strong Enabling Functions teams. With our combined specialist skills and business partnering expertise, we provide all the essentialstrategy, support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. So not only will you be providing world-class support to our internalclients, youll be making an impact for all the hugely influential organisations Deloitte works with too. Covering all our distinct areas: Human Resources, Clients & Industries, Finance & Legal, Central Business Services, National Quality & Risk Management,Technology & Digital Services, and Real Estate, the opportunities here are vast. And whats more, you can grow your career in whatever direction you choose. Well support you all the way.For a full job description please visit our online Deloitte Careers portal.