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Job Location | Birmingham |
Education | Not Mentioned |
Salary | £25,000 - £27,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
A fantastic opportunity for an IT Support Technician to join an established, leading midlands-based technology company with exciting growth plans.Benefits – remote working, up to £100 per month contribution to office costs, private healthcare, contributory pension, 23 days Annual leave + statutory Bank holidays + birthday offMust have the right to work in the UK without sponsorship.Job & Department SummaryDelivery of the Support service is the first point of contact for customers regarding our client’s products and is a critical component in ensuring their customers always have a positive experience.The Support Team provides technical assistance for any issues that arise with their software. This includes troubleshooting problems, answering questions about features and functionality, and helping customers understand how to use the software.Delivering in a fast-paced environment and performing tasks alone or as a part of a team always ensuring a positive customer experience.Each member of the team is an ambassador for the company, and our client strives to always offer the highest levels of customer service.Essential Functions