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Job Location | Birmingham |
Education | Not Mentioned |
Salary | £40,000 - £50,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time Work from home |
IT Service Operations ManagerOur client’s IT department is undergoing a rapid transformation with the objective to consolidate and standardise their infrastructure and operations processes in a scalable way to enable and support the planned rapid growth of the business. This is a remote(home based) role - you can work from home, although there will be occasional travel to sites around the country, and overnight stays from time to time.The IT Service Operations Manager will focus on the day-to-day operations, to provide an excellent IT experience to users throughout the business.The candidate must be customer service driven and be prepared to do whatever it takes to ensure smooth running IT services. The role is responsible for ensuring that the core Infrastructure functions are performed, that all systems are secure, monitored,backed up and patched.The candidate will work with our 3rd party suppliers (Service desk, Managed Print, Network Providers, Data Cabling) to ensure that the day to day needs of the business are being met reviewed and improved.Essential