Insurance Consultant / Motor / Home or Travel Insurance Advisor

Job Description

New Business Insurance Consultant / Insurance Advisor who has previous industry experience preferably providing tailored advice and quotations to customers for Motor, Home and/or Travel Insurance with excellent customer service and communicationskills is required for a well-established financial services company based in Birmingham, West Midlands.SALARY: £25,000 per annum (Basic Salary) / up to £29,500 OTE + Generous Benefits (see below), including a Great Pension Scheme - Company Matched plus 2% (up to 10%)LOCATION: Hybrid / Flexible working with your time split between working from home and the office in Birmingham, West Midlands (You MUST live within a commutable distance to the office in Birmingham)The office is close to rail links (0.1 mile from Snowhill and 0.5 Mile from New Street). Free onsite parkingJOB TYPE: Full-Time, PermanentJOB OVERVIEWWe have a fantastic new job opportunity for a New Business Insurance Consultant / Insurance Advisor who has previous industry experience preferably providing tailored advice and quotations to customers for Motor, Home and/or Travel Insurance with excellentcustomer service and communication skills.As a New Business Insurance Consultant / Insurance Advisor working at the heart of the company’s General Insurance Department, you will be responsible for providing tailored advice for Motor / Home and Travel Insurance via inbound and outbound calls.Working as the New Business Insurance Consultant / Insurance Advisor you’ll be handling calls from new and existing customers relating to requests / queries / changes and will need great customer service skills and a good understanding of insurers and insurancebrokers.DUTIESYour duties as a New Business Insurance Consultant / Insurance Advisor include:

• Providing tailored advice to customers for motor, home and travel insurance quotations

• Processing customer requests with queries and changes to policies

• Ensuring all customer documentation is sent accurately and completed to an excellent standard

• Being pro-active in ensuring that the leads passed onto you are followed up efficiently and in a timely manner

• Working towards targets to ensure the company is delivering the best levels of service to customers

CANDIDATE REQUIREMENTSThe company knows the best teams are made up of inclusive groups of diverse people where everyone’s contribution counts and believe everyone has the right to proudly be themselves. They’re building a culture where difference is actively encouraged and simplyrecruit the best people for the job irrespective of lifestyle, life history and life choices.WHAT THEY ARE LOOKING FOR

• You have experience within Insurance (ideally within motor, home or travel)

• You’ll be comfortable and able to thrive with targets and KPIs

• It’s all about communication and the customer journey, so you will join us armed with an outstanding telephone manner

• You have a great understanding of Insurers and Insurance brokers

BENEFITS

• 25 days holiday plus bank holidays (rising to 28 days with service anniversaries)

• Buy extra holiday days or sell holiday you don’t need

• Great pension scheme (company matched plus 2% (up to 10%))

• Life assurance - worth four times your base pay

• Flexible benefits - includes our travel loan/car parking scheme, cycle to work programme plus others

• Discounts - across major brands in retail, health, wellbeing and leisure

• Employee assistance programme - we help you, take care of you

• Culture day - an additional day off to utilise in any way you personally choose

• Volunteering days - 2 paid days per year

• Health checks - access to unlimited video GP consultations

• Enhanced Maternity Pay: 16 weeks at 100% average earnings (decreasing over time)

• Enhanced Paternity Pay: 100% of average earnings for up to 8 weeks

• Menopause Support Plans

• Access to Mental Health First Aiders

• Salary sacrifice scheme for ultra-low emission cars (electric and plug in hybrids)

WHY JOIN THE COMPANY

• The company is committed to the personal and professional growth of their people: across 2021 and 2022 so far, of the circa 850 roles they’ve offered, 29% of these went to internal colleagues to further their careers

• The company’s foundation has donated over £4.3 million to worthy causes across the UK

• The company is committed to continuing to understand and improve the impact they have on society and the environment. Sustainability

• Supporters of the Women in Finance Charter and a founding member of the Women in Business network

• Members of Stonewall’s Diversity Champions programme

• From the company’s most recent Employee Survey, 75% of their people see their colleagues as friends

Candidates MUST have the Right to Work in the UKAPPLY TODAY…By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.JOB REF: AWDO-P11660Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Birmingham, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.