Independent Stalking Advocacy Caseworker (ISAC)

Job Description

Red Snapper Justice are part of a niche recruitment agency, who provide staffing services to the offender management and criminal justice sectors.We are recruiting on behalf of our Birmingham based client for an Independent Stalking Advocacy Caseworker (ISAC) to work as frontline support to victims of violence and abuse, offering a stalking support service.This is a fulltime, Temporary to Permanent post with a competitive salary offered £20,167 - £21,057.Main Duties:

• Triage referrals for the service by gathering relevant information in regards to the victim, the perpetrator and their circumstances.
• Identify and assess the risks and needs of stalking victims using an evidence based risk identification tool, the Stalking Risk Profile and a client-led approach.
• Recognise, respect and address the needs of clients who face particular barriers when seeking help to access the advocacy service, including those from hard to reach groups.
• Provide direct casework support, safety planning and practical advice to victims of stalking through telephone contact and face to face meetings.
• Support the empowerment of the client and assist them in recognising the features and dynamics of stalking present in their situation, in order to help them regain control of their lives.
• Refer to, advice and joint work with the other internal and external services, such as the Independent Domestic Violence Advisors (IDVAs), when additional needs are identified or guidance is required.
• Refer clients and their children into relevant safeguarding hubs as appropriate, including the Multi-Agency Safeguarding Hub (MASH) and the Multi-Agency Risk Assessment Conference (MARAC).
• Attend criminal court with clients when required, so that they feel supported and are aware of the process. Draft restraining orders where necessary or supporting clients through the civil court process.
• Assist with awareness raising campaigns by delivering training, awareness presentations and attending events to promote the service.
• Ensure that any issues in relation to safeguarding children or vulnerable adults are brought to the immediate attention of the manager.
• Record case work accurately and ensure the administration of caseload is always up to date.

Essential Requirements:

• Minimum level 3 qualification in a related field.
• GCSEs English and Mathematics - Grade C or above
• Relevant previous or current employment/ work experience.
• Demonstrable ability to use Microsoft Office (Word, Excel, Outlook, Access, Teams) and other virtual platforms.
• Evidence of the ability to build and develop supportive relationships with victims of stalking and abuse, showing sensitivity for others viewpoints and valuing diversity.
• Ability to communicate effectively with and advocate for vulnerable people, particularly those faced with barriers to accessing support, including language, cultural and other barriers.
• Work in a person-centred way to undertake one to one work, including aspects such as confidentiality, the impact of stalking and safety planning.
• Ability to use evidence based techniques, such as motivational interviewing, to engage with victims and stakeholders, helping them to make informed decisions, take control of their lives and set realistic objectives and goals.
• Excellent verbal and written communication skills, including concise report writing and presenting at multi-agency meetings.
• Ability to hold and manage a caseload and work to timescales (using a SMART approach).
• Ability to work independently and within a team to meet targets and deadlines, problem-solve and respond to unplanned demands.

An enhanced DBS will be required for this role.If you would like to be considered for this position and have the relevant experience, then please send your CV.Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful.If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfullyplaced!Red Snapper Justice is a member of the Red Snapper Group.The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.The Red Snapper Recruitment Group is an equal opportunities employer.